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1140e/1230 SIP Phones and Call Park Feature

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GoApex

Vendor
Jun 25, 2003
22
US
Why did I even think this would work...Converted 1140's and 1230's to SIP now trying to create Call Park Button's where the user can see an appearance of the call actually parked. Scenerio: Car Dealership, I've programmed Call Park 101, 102 & 103 buttons on their T7316e Sets, works great (or at least works). Tried to program Call Park on 1140e and 1230 and the button parks the call but doesn't appear like you see it on a T7316 Display button. I've also tried using a short code on the button. I can park the call fine. Without this function the user also can't see the call park when a user parks one they need to pick-up. Should I revert this phone to something else than can prop the door open.....

 
SIP is basically an IP analog phone; cant have CA or park buttons; and they butchered the 11 and 12 Nortel series import. Find another solution. One thing I didnt try and dont have much hope, is park the calls against HGs (queues). But you probably wont see the HGs any more than parks and CA. May be worth a shot.

 
see page 205 of the following entry about 11xx SIP phones on IP Office,

It looks to me, that it can be programmed similar to the Digital sets via a feature key.

Definitely not as easy, but from reading this user guide, most of the Norstar features are available, just not as easy to use.





"Keep the Peace, Use RLS"
 
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