10D and exchange

[StevieM]

Hi, looking for some advice here.

I have used may versions of B/Exec but never with the Exchange agent. I now have a 10D install on an Exchange 2003 server and have no idea how to set this up.

I have a supervisor account that has full access to the server and exchange but when I try to select the mailboxes in B/Exec it says access denied.

If anyone could give me some pointers it would be appreciated.

Thanks

 

[hmallett]

Don't bother doing mailbox backups - just do backups of the Information Store. See

http://www.backupexecfaq.com/articles/using/backing-up-exchange-mailboxes.html

If you've added the Exchange Agent license key to your media server, you should see the Information Store appear in your selection list. Select it. That's (practically) it!

http://www.BackupExecFAQ.com

 

[Helenp1983]

When i had problems with 11d vertias support said:


Ensure that the logon account used to connect to the Exchange mailboxes has Exchange Full Admin rights.

Set the default account in Backup Exec under Network | Logon Accounts to the account that has full rights to Exchange.

3. Ensure the mailbox is not hidden - The mailbox must be seen in the GAL (Global Address List). This can be tested by composing a new mail message in outlook and clicking the 'To:' field. Should you not see the display name in this list it is hidden.

4. The Backup Exec service account must have its own mailbox that has been tested with Outlook prior to configuring mailbox backups. If the mailbox has not had mail traffic, it can be flagged as "Inactive" by Exchange. This can be corrected by simply sending this account mail.

5. When configuring mailbox backups, always log on as the Backup Exec service account.

6. The Backup Exec service account's mailbox must be unique to the organization. No other mailbox can share the first 5 characters in common with this mailbox in the entire organization. This can be tested by composing a new mail message and then in 'To:' field type the first 5 characters of the mailbox display name, then press <ctrl+k>, this should resolve the name, if a menu pops up, then there are multiple accounts which share these first 5 characters. The matching names should be changed or the BESA mailbox name should be changed to something unique.

6. Stop and re-start the Backup Exec services after making any of the above changes. Let us know the results of the steps performed. If the issue persists, then create a new account. Give this account Domain Admin and Exchange Full Administrator rights.

 

[Alshrim]

i simply use the System account...
I know that in BE9.x - you needed a Service account to grant access to the Information and Directory stores, but in version 10d or higher, you need only use the System account...

I am backing up my exchange 2k3 server nightly using online backups with only a System account specified in the Logon As: in all my Backup Exec services.. and that includes the Backup Agent running on the Exchange server itself.

AlRo
System Administrator
Ottawa, Canada.

 

[Alshrim]

And i will add this as well..
You DO ABSOLUTELY need the Exchange Agent license as hmallett suggests in order to see the Information Store objects in your backup selection list.

AlRo
System Administrator
Ottawa, Canada.