1010 dialing 2

[draylan]

Hi,

Our long distance provider went down the other day and I'm looking for some sort of backup solution... such as dialing a 1010 number to temporarily hop onto another long distance provider. For example 1010-220. I'm pretty new to the Avaya, but would this be done in the ars analysis table? Any help would be appreciated.

Thanks!

Dave

 

[mikeydidit]

I'm not sure you can have it with both in the ARS tables but if it were to happen again you could use the ARS digit conversion tables and make it route somewhere else. Try (ch ars dig 1). This would only take a minute to put in place and very easy to remove once service was restored.



Mikey

 

[draylan]

Hi Mikey,

Thanks for your response. I'm not exactly sure how to do that... From my understanding, the switch needs to have the 1010 number programmed in there?? Because if I dialed it now, I get a busy signal before I even finish dialing the complete number. This can also be a string length issue. Here's what my ars table looks like now for any strings that start with 10:

10xxx0 18 18 p1 op n
10xxx01 14 22 p1 iop n
10xxx011 15 23 p1 intl n
10xxx1 16 16 p1 fnpa n

Not sure if that helps...

Thanks,

Dave

 

[donbott]

Try in the routing path that you use for long distance add another option with a different trunk group and insert the digis 1010 -220. Then the first trunk is down it will take the second trunk and insert the digits for you.

DonBott

 

[mikeydidit]

Below is what I am talking about the the ars digit conversion. If your LD trunks go down, then Don may have a better solution for you and add a secordary preferance to your trunk group. If the trunks were OK and the service was down, then try this.

display ars digit-conversion 1 Page 1 of 2 SPE A
ARS DIGIT CONVERSION TABLE
Location: all Percent Full: 20

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

18002055328 11 11 11 10108880 ars y n
18002254630 11 11 11 10108880 ars y n
18002255265 11 11 11 10108880 ars y n
18002255483 11 11 11 10108880 ars y n
18002262727 11 11 11 10108880 ars y n
18002355768 11 11 11 18662214545 ars n n
18002572633 11 11 11 2224479 ars n n
18002655320 11 11 11 10108880 ars y n
18003210288 11 11 11 10108880 ars y n
18003247225 11 11 11 10108880 ars y n

This allows you to dial one number and it converts it to another. So if your provider is down you can change 1010220 to dial 1-800-callatt and get you out of a bind.



Mikey

 

[draylan]

Great... I'll give both a shot. Thanks!!

-Dave