100% CPU while printing ties up Server 1

[Airforce1]

I have several W2K Servers running AD at different locations. In the locations where we have printers connected directly to the file servers and shared, CPU time jumps to 100% the whole time a print job is actually printing. While a job is printing, you can hardly do anything else at the server, e.g., browse My Computer, etc. and other access to the server is slowed down. Thoughts????

 

[dankelt]

What kind of printer, and what program are you printing from?

 

[Airforce1]

Printers are dot-matrix, Okidata ML-320 series with Epson FX286e driver installed. Printers are used to print tags and reports for a DOS Production program we run.

 

[dankelt]

Hmm.. I was afraid you were going to say that. I've got a similar problem. Can you tell wich process is using up the CPU?

 

[Airforce1]

No, I don't know which process is using the CPU.

 

[Airforce1]

I have the answer:

See

http://support.microsoft.com/default.aspx?scid=kb;en-s;Q299956

and

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318273

 

[Eddiefdz]

I had the same problem here at work. It ended up being the printer drivers where not up to date. Make sure that you have the latest printer drivers for all of your printers on the network. Eddie Fernandez
CCNA, Network+, A+, MCP

 

[Airforce1]

Thanks. I just checked Epson's site and there are no newer print drivers for the FX286e. We use the Windows built-in drivers for it, so I believe we have the latest.

 

[Eddiefdz]

Is spoolsv.exe what is taking up all of your resources. If it is then i am sure that it is your drivers. You may want to try and maybe disconnect the older printers just for testing purposes and leave the newer printers. Then test out a bunch of print jobs to see what happens. Then add the older printers one by one and test each to see which driver is giving you the problem. Eddie Fernandez
CCNA, Network+, A+, MCP

 

[GlenJohnson]

After the fact. Free download called process explorer from our buddys at sysinternals.com. Had a 100% cpu problem, services.exe using all the cpu. Downloaded the explorer, found out outdated cad drivers were calling serices.exe. Updated the drivers, problem gone. Good freeware. Glen A. Johnson
Microsoft Certified Professional
glen@nellsgiftbox.com


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