10.0.0.2 Log Missed Calls Answered At Coverage

[Pepp77]

Appears to be broken.

This is turned on at system level (and user is set to centralised log).

If you call the user and hang up before the call is answered (by the user or their voicemail) then the user gets a missed call notification.
If you call the user and hang up after the call is answered by voicemail (whether the caller leaves a VM or not) then the user doesn't get a missed call notification.

Only currently have one system at 10 so cant really try it at another site, but hoping someone on here can confirm or deny my findings.

| ACSS SME |

 

[tlpeter]

I noticed yesterday that i had centralized on but it is off on the user.
Is this the case for you too?


BAZINGA!

I'm not insane, my mother had me tested!

 

[Pepp77]

Everything set as should be, centralised and log missed calls answered at coverage turned on. all users set to centralised log.

| ACSS SME |

 

[General Flynt]

I can confirm what Pepp77 has stated. I am on release 10 and configured exactly the same yet calls going to voicemail do not show up on my 9608 phones as missed or answered. Seems to be a bug to me as it is happening on 2 different sites for me.


AIPS/ACSS

 

[phonegeek2]

I too am having the same problem with 9.1.9, SIP Trunks so I suspect it has something to do with that but I haven't been able to resolve it yet?

 

[Pepp77]

I have had confirmation it is a bug and have had a PB provided by Avaya.

Feel free to quote my SR number if you log it yourselves.

1-12583357432

| ACSS SME |

 

[General Flynt]

Thanks PEPP77 I will use that as a reference