1 DID RINGS 2 EXT'S 5

[toolhead]

I have a problem. It seems that one set was copied from another by the customer. But now even though the second has had a new DID assigned to it. The set's DID that it was copied from still rings it. And this is a ICS. How do i remove ?

 

[Dasheen]

get into programming and see what lines are assigned and remove the target line that doesn't belong

 

[bigcat919]

You also could make the one DID private to an ext.instead of being public. This would remove that DID number from all phones in the system except for that one ext.

 

[gecko202002]

No offense to bigcat919 - but I would not change the DID to private. I took over a customer where a tech did that on many DID's - the customer wanted several DID's to ring in multiple places, when I changed the DID from Private back to public, it wreaked havoc on a lot of phones. Spent a bit of time sorting through all the DN's and cleaning up programming. It will be easier for you now but could be a problem later on.

 

[Deweyhumbolt]

Agree with gecko, it's not 100% rule on making it Private. Issues may arise.

Adversity is Opportunity

 

[jerryreeve]

making a target line private and then returning it to public is a way of flushing the assignments away from the target line. I don't like to leave it there but as a programming tool it is good

also make sure that you have the correct station set as the primeset for the target line. since ext 221 is defaulted as the primeset for target lines you can miss that so when you program the target line to appear on a set the primeset still gets the ring.

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'Rule 29', "The enemy of my enemy is my enemy's enemy. No more. No less."
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JerryReeve
Communication Systems Int'l
com-sys.com