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Nortel: Symposium call center solutions

(8916 members)
forum959 - Professional forum and technical support for computer/IT pros for Nortel: Symposium call center solutions. Includes problem solving collaboration tools.

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 phonetech2012 (Vendor)
0 replies
(26 Jul 23)
26 Jul 23

agents not acquiring,not populating rtd's

 MoJHK (Systems Engineer)
1 replies
(26 Jun 23)
15 Jul 23

Change the Nortel Symposium agent to a baic ACD agent

 Josee Quenneville (Programmer)
2 replies
(15 Jun 23)
22 Jun 23

conversion scripts aml à sip

 telklass (IS/IT--Management)
1 replies
(27 Jun 22)
24 Jul 22

Avaya Symposium vs IE

 ADRIAN74 (TechnicalUser)
0 replies
(27 Aug 21)
27 Aug 21

AACC AAAD phonebook and Agent Statistic not working with voice contact type

 robakabobbo (TechnicalUser)
3 replies
(6 Aug 21)
23 Aug 21

Copying a script

 ADRIAN74 (TechnicalUser)
0 replies
(21 Jul 21)
21 Jul 21

AgentDesktop phonebook still in grey

 sureshavaya (Systems Engineer)
0 replies
(21 Dec 20)
21 Dec 20

thread959-1679096 hello friends,

 nortavaya (TechnicalUser)
2 replies
(13 Nov 20)
18 Nov 20

How I can seperate the historical reports of AACC between two groups ?

 Bucky101 (IS/IT--Management)
0 replies
(25 Aug 20)
25 Aug 20

SQL lookup to AAAD Screenpop

 nortavaya (TechnicalUser)
1 replies
(27 Feb 20)
25 Aug 20

How to sign CSR of AACC 7.0

 pshook (TechnicalUser)
1 replies
(19 Aug 20)
24 Aug 20

AACC menu choices prompt

 ArMad (TechnicalUser)
0 replies
(14 Jul 20)
14 Jul 20

Hi all anyone can help me about

 aleleo (TechnicalUser)
0 replies
(17 Apr 20)
17 Apr 20

AAAD 6.3 no signature settings

 wichie13 (TechnicalUser)
0 replies
(27 Jan 20)
27 Jan 20

Busy Hour Report

 megaa (TechnicalUser)
0 replies
(23 Dec 19)
23 Dec 19

ACCS agent desktop variables

 Bucky101 (IS/IT--Management)
0 replies
(25 Sep 19)
25 Sep 19

Whisper Skillname - Outbound

 monkey101 (MIS)
0 replies
(14 Aug 19)
14 Aug 19

importing changes to cct

 nortavaya (TechnicalUser)
2 replies
(15 Jul 19)
31 Jul 19

How AAAD know wich ip address or AACC server will register ?

 MichalRobak (TechnicalUser)
0 replies
(29 Jul 19)
29 Jul 19

Connect Vocalcom Hermes v5 with MRCP Server

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