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Avaya: IPOCC (Contact Center for Voice)

(737 members)
forum1831 - Professional forum and technical support for computer/IT pros for Avaya: IPOCC (Contact Center for Voice). Includes problem solving collaboration tools.

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 IPOCraft (TechnicalUser)
1 replies
(28 Dec 19)
30 Dec 19

IPOCC Dialer 488 Not Acceptable Here

 Dammy12 (TechnicalUser)
3 replies
(13 Dec 19)
16 Dec 19

How to stop agents from Disconnecting Calls

 WojtekAV (Systems Engineer)
3 replies
(21 Sep 19)
21 Nov 19

ACCS 7.1 with IPO 11.4.1 TOMCAT FAULT

 Joledur (Vendor)
0 replies
(19 Nov 19)
19 Nov 19

Time in seconds instead of minutes:seconds

 LegoTajkun (TechnicalUser)
9 replies
(11 Nov 19)
13 Nov 19

IP Office Contact Center: Need to change sender domain on IVR Element "Send Voice Mail as E-mai

 toniavaya (TechnicalUser)
0 replies
(7 Nov 19)
7 Nov 19

announcement sometimes not play - SRTP ATTACK

 toniavaya (TechnicalUser)
8 replies
(1 Oct 19)
3 Oct 19

Names of tables of postgresql

 toniavaya (TechnicalUser)
6 replies
(20 Sep 19)
20 Sep 19

keep queue time between topics

 EmersonLRibeiro (IS/IT--Management)
0 replies
(19 Sep 19)
19 Sep 19

Cannot reach reporting viewer. Cannot display historical report

 toniavaya (TechnicalUser)
9 replies
(17 Sep 19)
18 Sep 19

Name of tasktag how calcule priotiry agent group

 sugu1 (Programmer)
4 replies
(17 Sep 19)
18 Sep 19

Ipocc windows client 10.1.2.2 error: could not contact a license server

 makemetrend (TechnicalUser)
0 replies
(12 Sep 19)
12 Sep 19

day / time received the most number of inquiries

 toniavaya (TechnicalUser)
4 replies
(4 Sep 19)
4 Sep 19

Priority calls for agent grups and topics

 makemetrend (TechnicalUser)
0 replies
(31 Aug 19)
31 Aug 19

Time / Day Report

 toniavaya (TechnicalUser)
2 replies
(22 Aug 19)
23 Aug 19

Capture manually calls in queue in telephony view

 toniavaya (TechnicalUser)
2 replies
(12 Aug 19)
22 Aug 19

route call flow to another call flow

 Dammy12 (TechnicalUser)
2 replies
(11 Jul 19)
8 Aug 19

IPOCC R9.1.6 does not allow administrator to login to Administration web Interface

 Dammy12 (TechnicalUser)
0 replies
(3 Aug 19)
3 Aug 19

Workforce Optimization with IPO and IPOCC

 David Haig (IS/IT--Management)
0 replies
(20 Jul 19)
20 Jul 19

Avaya RTD and RSM SDK

 davea2 (TechnicalUser)
6 replies
(17 May 19)
15 Jul 19

No Audio

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