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Avaya: IPOCC (Contact Center for Voice)

(737 members)
forum1831 - Professional forum and technical support for computer/IT pros for Avaya: IPOCC (Contact Center for Voice). Includes problem solving collaboration tools.

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 Jimmyjoe1975 (TechnicalUser)
1 replies
(16 Feb 16)
18 Feb 16

IPOCC with IVR

 vladcbv (IS/IT--Management)
7 replies
(9 Dec 15)
7 Jan 16

IPOCC and web integration

 vladcbv (IS/IT--Management)
4 replies
(7 Jan 16)
7 Jan 16

IPOCC - IVR Script - Add Record to DB

 serajeg (IS/IT--Management)
9 replies
(2 Jan 16)
5 Jan 16

IVR issue with IPOCC

 Phoneguy15 (Vendor)
2 replies
(27 Oct 15)
28 Oct 15

External Destination Transfer

 BCMbadboy (TechnicalUser)
2 replies
(12 May 15)
11 Sep 15

New Wallboard in IPOCC R9.1

 harshah17 (TechnicalUser)
1 replies
(8 Sep 15)
10 Sep 15

IPOCC IVR use VMPro port?

 TTSadmin (Vendor)
3 replies
(4 Aug 15)
31 Aug 15

IPOCC and IPO not talking

 Allenmendoza (Vendor)
0 replies
(26 Aug 15)
26 Aug 15

IVR not working in IPOCC

 oceanSD (TechnicalUser)
4 replies
(26 Jun 15)
29 Jun 15

IPOCC when IPO is in failover mode

 vravijothi (IS/IT--Management)
1 replies
(22 Jun 15)
26 Jun 15

Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

 smartedge1 (IS/IT--Management)
5 replies
(22 Jun 15)
25 Jun 15

Avaya Provided Server

 magallanr1 (TechnicalUser)
1 replies
(15 Apr 15)
10 Jun 15

Historical Reporting

 Allenmendoza (Vendor)
1 replies
(16 May 15)
10 Jun 15

IP office call pickup light indicator

 firespyer (MIS)
2 replies
(6 Apr 15)
30 Apr 15

Multiple Topics routing to one Agent group

 maapi (TechnicalUser)
1 replies
(28 Mar 15)
6 Apr 15

Trace a IVR call flow

 firespyer (MIS)
2 replies
(18 Mar 15)
20 Mar 15

Issue with creating an import

 holdmusic34 (Vendor)
0 replies
(4 Mar 15)
4 Mar 15

151 IPOCC Questions

 kevykevg (TechnicalUser)
0 replies
(14 Jan 15)
14 Jan 15

Immediate disconnect when using an IVR going to an External Destination.

 pralph (Programmer)
6 replies
(10 Dec 14)
13 Jan 15

IPOCC supervised transfer from queue to agent

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