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  • Users: deanz
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  1. deanz

    Downgrade from 6.1.3b to 6.1.2?

    Unfortunately you cannot downgrade. That was the response we got from Cisco TAC
  2. deanz

    Nice/Cisco - Recording External Calls

    pls ignore above post - problem with route groups/filters led to this
  3. deanz

    Nice/Cisco - Recording External Calls

    Hi everyone, Disclaimer: A confused and not NICE-savvy individual!! :) We NICE Perform (3) deployment in a Cisco IPCC (Contact Centre) environment. NICE is connecting to the CTI server for messaging. We are having problems with recording/monitoring outgoing external calls; internal and...
  4. deanz

    Tadiran programming

    Connect to the KB0 (serial port) on the front of the processor. Use hyperterminal - connect at 9600, N, 8,1. Press enter - default password is MCENTER. Everything else is menu driven. To change system time, enter "time" from almost any point in the menus Name changes - command is PLIS, then...
  5. deanz

    Cannot Edit <!-- include file# "/includes/header_1.asp" -->

    I have a server-side include file that sits in the &quot;includes&quot; folder under the site root. The line in the page code looks like this: <!-- include file# &quot;includes/header_1.asp&quot; --> I can see the content of the included file in the design view of the page, however if I press...

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