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I found the answer on the Citrix support forum... http://support.citrix.com/forums/thread.jspa?messageID=327357&fromSearchPage=true&#327357 Thanks again for your assistance in this matter Scott... seeya chris

CMC, 3.0 published desktop app setting is at 1024X768, my video is 1152X864. I am unsure of what settings for shadowing there is, I know it's enabled, permissions are set for help desk folks, but I am also getting the error (I have local admin rights) thanks again for your responses... chris

Thanks for the Reply Scott, No I cannot shadow from a PC running the CMC, get the same error. chris

I run PS 3.0 on Windows 2003 I have administrator rights to the citrix farm, and when I initiate a shadow session from the Console, I get a "Citrix Session Shadow Utility" window that exclaims that it had encountered a problem and we are sorry for the inconvenience. When I click on the link for...

Thank you catorze, for pointing me to the correct solution. On page 228 of dir411_sysmgt.pdf If cloning, make sure that IBM Director Agent, which is installed on the server to be used as the image, has never been started. If you have started your server to confirm installation of IBM Director...

Hello, There is a handful of agents that my install of Director 4.12 (and 4.10) cannot see. Is there anything I can do to confirm communication between the server and agent besided trying to do a "Discover IBM Director Systems". thanks chris

Hello, I am getting the Software Communication error when I try to start a program on the Director server. This is called from a filter. In the past 24 hours I have had only 2 successful out of 13 trys. I have 3.1.1 Server running on Windows 2000 AS, SP2. thanks for your attention. chris

But wait a minute, if you issue a shutdown from the IBM Director console then it will shutdown the OS but not the system...tada.

I have looked in the BIOS and on the IBM site, it does not look like there is a way to do this. I thank everyone for thier input... chris

Yes it does, but I dont want it to. How do you tell the IBM Server to NOT power off when you issue a shutdown of windows. hope that's clearer, thanks again chris

Wondering if anyone knows of a way to perform a shutdown of windows 2000 on a IBM x330 server that it does not power down the system. thanks chris

Hello Does anyone know of a utility that can be run on a Windows 2000 server that will report on what users have what rights and what groups they belong to, and what users are used to start services? thanks chris

Hello... When I have Network Associates McShield service running and I go to Start...Programs... and move the mouse up and down after a second the selection will hang and I will not be able to browse any more until I click outside the menu and go back in. If I stop McShield, then that does not...

Hello, Been working with Director for about a year, we have incorporated it as the product to monitor CPU, RAM, Disk space and Windows services/processes. I would like it to be more "web-happy", to be able to look at more information via the web site. I would also like to have more...

Hello all... what I am trying to do is this... A system has a broken ping, I would like the actions to check it 10 minutes later then bring up the red flag if it's still down. Is anybody else doing this, and if you are how are you handling if multiple servers go down... Hope this is...

Guess what? Another Administrator recreated her profile on a different server and bingo that worked. Not exactly your tip but it worked anyway...thanks CitrixEngineer!! chris

I have a client that when she logs in to TSE and changes her settings in Outlook 98 ( email options, PAB path ). She logs out of her session then logs back in, her settings are gone. I looked at her ntuser.dat file in her profile and the settings are set the way she wants but when she logs in...

Thanks for pointing me in the right direction...this is what I did. From Staging Server... cautil -i select msgrec msgtkn=999 save msgrec file=file.dsb From Production Server... cautil -i load msgrec file-file.dsb replace=no tada! chris

I would like to know if it's possible to copy messages/actions from one server to another server. I want to set up a staging environment that I can test messages/actions on one server then copy them to a production system. TIA chris

Thanks for your response, I asked her that question, here is the response... I'm not getting the roaming profile msg. But that reminded me of something that might help you. My problem started happening when I was "shut down" out of terminal server w/o logging off by the Helpdesk...