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Hello All- Our network recently was rebuilt and the Merlin Messaging IP Address is now no longer on the subnet of the new network. I am attempting to access the administration interface through a serial connection. I have found documentation that requires a 355AF adapter, DB25 to DB9 adapter...

Thanks for your responses! I think I need to do less whining and make my questions a little more clear. I guess the bottom line question is this: Is it possible to set up the SMTP component to send mail to an SMTP server that requires a username and password to be verified before sending any...

Hello all- I am having some serious problems getting UM up and running. We currently run Exchnage 2003 through a hosting provider, so using Exchange integration is obviously a no-go. However, I tried getting the SMTP option working, still a no-go. It seems that our Exchange host performs a...

OK ... Just to update everyone as to my status. I removed the board, rebooted the system, did a board renumber, added back the board, rebooted again, didanother system renumber, and VOILA!!! My new board is back. I was able to program the new extensions without any problems whatsoever. It...

Here is the output from the slot status: LED: Ron Yoff Goff Errors: no Mode: Standby Alarms: no Maintenance Busy: no I am thinking that Ron means that the red light is on, and there is an error on the card, but why does Errors: no show up?

Well, no one is on phone connected to this slot. I get a RESET SLOT FAILED message. You know this is pretty weird, considering this was a brand new module still sealed in original Avaya packaging. It seemed to be working correctly when I began programming the station port. What to do??

I have tried resetting the slot (#7), and busying out the slot, and both attempts give me a FAILED message. Do I need to make sure that the system is not in use before I attempt this?

Yes, I renumbered the block of extensions on the board to become 3-digit extensions in sequence with the existing system. If I go through SPM Maintenance -> Slot-> Reset What will happen? Will the system need to reboot afterward? Will it take it to factory defaults?

Thanks for the reply Pepperz. The wiring checks OK. I have switched sets with a known 'good' phone, and still nothing. It also seems as though every port on the card has the same result when a phone is plugged into it. I was programming this phone after an install of a new 024TDL module. I...

Hello everyone! I was in the middle of programming a 4412D+ connected to an 024TDL module using SocketSPM when SocketSPM "Blew Up". Now the only thing that will light up on the phone is the Message Light and it is blinking. No dial tone, no info on display, everything is dead. I have tried...

Thanks for the reply Tom. I did the board renumber, however, all of the extensions on the new card are four digit extensions 7156-7179. When the system was originally set up, it was programmed to have 3 digit extensions. Do I need to do the Set Up Space function? Thanks Again, B

Hello again everyone! I have finally got around to installing this card in the system. It is in Slot 7...the last card, just like ya'll suggested. Now where do i go in the SPM to do a board renumber? I have found the system renumber, but bard renum. Thanks for all of your advice! Brandon

Hello all! I have an existing Merlin Magix system configuyration as follows: Processor Cabinet Processor 4.0 412TDL 016ETR 016ETR Merlin Messaging 4.0 800 GS/LS-ID Expansion Cabinet 800 GS/LS-ID I am adding an 024TDL module to the system. Just from reading the other posts in this...

Sorry, Here is the reference for the thread in mentioned in the above post: http://www.tek-tips.com/viewthread.cfm?qid=1038649&page=7

Thanks for your post Tom! I am currently running Merlin Messaging 4.0.42. I tried backing up the VM system. It seems to me that all configuration info and VM messages are saved in a proprietary format and not as separate files. If anyone else knows any different ... What about using Unified...

Hello everyone, I am wondering if it is possible to save or convert a voicemail message to an audio file like .wav or equivalent that can be saved locally to a pc's hard drive. Does anyone have any ideas? Thanks in advance, Brandon

Hello, Does anyone know how to upgrade the Merlin Messaging software from 4.0.42 to 4.0.43? There is a new feature in 4.0.43 that I could really use. I posted a topic in this forum about it: http://www.tek-tips.com/viewthread.cfm?qid=1029121&page=2 Apparently, Avaya has implemented an...

The Avaya Part Number for the auxillary power supply is: PEC 4499-PWR. I don't know if it is against forum policy to furnish advertisements, but there are a few places online that you can purchase one. Some sites that I have found helpful are: www.twacomm.com www.metrolinedirect.com...

Hello All, With our old Partner System, all users were required to enter a 3-digit number into the phone system before being allowed to connect an outgoing Long Distance call. These 3-digit numbers were assigned by the phone company. How do I implement this functionality in Magix? I am...

That's a very interesting suggestion. It just might be a workaround that could work for me. Thanks merlinman! I will give it a shot. Brandon