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  1. kelsjon3

    Certified SIP Providers for IP OFFICE

    I do know that Windstream is an approved SIP trunk provider. http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/manuals/appnotes/WindstreamIPO7.pdf?zoom_highlight=windstream#search= "windstream
  2. kelsjon3

    Can't access ContactStore from browser, except on server

    HP ProLiant DL120 G7 Quad-Core 8GB RAM Recordings work fine, system resources are good, just no browser access outside the server. :-(
  3. kelsjon3

    Can't access ContactStore from browser, except on server

    But...... http://www.tek-tips.com/viewthread.cfm?qid=1613628
  4. kelsjon3

    Can't access ContactStore from browser, except on server

    IP500v2, all latest 7.0 Q3 versions. We have CCR, vmpro, and ContactStore on a single server. 2008 64bit. We can access the browser interface from within the server using http://192.168.1.200:8888. If we attempt to access it from any workstation on the LAN, it times out. We've tried using...
  5. kelsjon3

    One-X portal chat pop up?

    I know this is an old thread, but I wanted to revive it. We're dealing with the same issue. We are asking the customer to extend their communication tools to their PC's. An IM client without notification of an incoming message is, at best, of limited value. Someone please tell me I'm...
  6. kelsjon3

    vmpro linux Appliance Server

    I did a bad job on that post....... We were trying to login to vmpro (IP Office Application Server 7.0.10.2) using the vmpro client. Someone entered the wrong password too many times. We had not created any additional administrator accounts. Subsequent login attempts gave us a "The User is...
  7. kelsjon3

    vmpro linux Appliance Server

    We have a new installation with the Appliance Server. We are trying to log in as administrator in the client. Using 'Administrator' and 'Administrator' it tells us "The User is Blocked". We have waited over an hour, no luck. Tried changing the time via the web control, again no luck. Please...
  8. kelsjon3

    14xx vloume issues.....fixed?

    Just to share our experience: We installed a new v2 in Partner mode with 1408's and 1416's. All sets had low speaker volume and an overbearing, consistent "reverberation" on every outside call. We installed 6.0.1803, which fixed the speaker volume on all phones, but the reverb only on the...
  9. kelsjon3

    Whooshing sound on analogue lines?

    We had this exact problem. After much troubleshooting, a new v2 fixed it.
  10. kelsjon3

    6.1 is available on the support site !!!

    Please be aware that the 6.1.5 Administration should be downloaded........" Just installed a 6.1.6 yesterday. Soon to be a 5-site SCN. oops. Should I go back and put on 6.1.5?
  11. kelsjon3

    One-way audio on incoming PRI calls

    Thanks for the reply. AT&T sent out a tech, but unfortunately I was not there to witness the testing. He reported the circuit clean. I have changed out the cable from the smart jack to the PRI card, which is only about 12' long. I have gotten zero alarms in System Status. I tried changing...
  12. kelsjon3

    One-way audio on incoming PRI calls

    We have a customer experiencing one-way audio on incoming calls. They can hear the caller, but the caller can't hear them, at all. It happens at least a few times everyday to various users. They have: IP500v1 6.0(8) VCM32 w/ PRI daughter card Phone8 2 IP400 DS30 modules (PCS 5 or greater)...
  13. kelsjon3

    Magix to IPO ptpT1

    http://www.tek-tips.com/viewthread.cfm?qid=1060585&page=5
  14. kelsjon3

    Magix to IPO ptpT1

    I don't know the maximum length, but if you decide to go ahead with this I'll be glad to share what I can remember. TechTip on the subject: http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/bulletins/techtips/134_techtip.htm Also, we created mailboxes in...
  15. kelsjon3

    Magix to IPO ptpT1

    We did this using PRI cards with the two systems sided by side. If you have at least two copper pairs between sites, or you plan on using IP sets across the fiber, this would certainly be an option.
  16. kelsjon3

    Partner Version of IP Office

    We haven't installed any IPO's using the Partner version, but I understand you can program from the sets. If you're already familiar with programming a Partner system, that may be the way to go.
  17. kelsjon3

    IPO Release 6.0 SMDR work around?

    Someone at Avaya told me about using Kiwi Syslog Daemon to collect SMDR. The free version works great. http://www.kiwisyslog.com/
  18. kelsjon3

    Error list; Too many DSS units in use by system extensions

    I have an IP500 with 5420 sets on a DS30. Two sets have an EU24. I've been getting the same error. No system problems, just the annoying error. (shaking my fist in the air)
  19. kelsjon3

    Call QOS Alarms would you trust it?

    We show 3 occurences back on the 18th, one of which was 25%, but none since. If this was frequent, the first thing I would look for would be a pattern, e.g. a particular extension, on the list of QOS alarms. Also, a port on the switch that always seems to show a lot of activity would be worth...
  20. kelsjon3

    AT&T IP Flex Service on Magix

    I installed IPFlex as a PRI into an IP Office last week. The customer's credit card machines would not work. AT&T's IP Flex support told me faxing "can" work, but modems are not supported. Good luck!

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