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Accpac uses uniquifiers for every transaction in the database. it maintains the audit trail, I suppose if you are having trouble with data that worked previously then you are having program issues or compatibility issues within the environment. I would load a standalone machine with programs and...

have you tried the same process on sample data, can you isolate whether it is program or data related, if it is data it could be an out of sync uniquifier...

have you tried reloading the sub-ledger program files and the patches? Also confirm all latest updates for desktops and servers if windows. What version workstations as that could have bearing on the issue?

was the data ever populating across to the IC? has it worked in past?

have you correctly linked your PO, IC and OE? Which is driving the Purchase Order? If it were correctly set the OE should drive the PO regardless of the min order levels and stock on hand, and should create the required order, from both IC or OE.

The whole idea is to have an audit trail that is bullet proof. You could adjust the database and rerun the process but that leaves room for accountability. Better to adjust through the system and know for next time. Regards e

open the chart of accounts and select file, export

Hi, Are the CAB files executing? Regards e

Hi, Your best bet would be to contact some-one at accpac.com or accpaconline.com. I think one of them has online and cbt courses. Regards e

Hi, If you go into accpac, f3, printer setup, printers. Select your printer and select the port and save. Might be easier to set them all to LPT:2 or 3, ave you future changes, ie.: add local printer. Regards e

Hi, Please also check the communication protocols selected on both the server engine and the client. TCP/IP and SPXII and netbios? Regards e

Hi, MicroKernel Database Engine Status Codes 2: The application encountered an I/O error This status code typically indicates a corrupt file, an error while reading from or writing to the disk. One of the following has occurred: The file is damaged, and you must recover it. Refer to the...

Hi, If you mean restoring the dat and sys folders, you will only get rid of the authorization error for the data base that no longer exists. Did you delete the db and the user from accpac or just wacked the folders? The correct way would be to restore the files and then remove them through the...

Hi, I would think you can use the field "current amount" to compare with original amount, that is the control that the accounting logic uses for the aged recievables reports. What version widows are you converting to, as a matter of interest. Regards e

Hi, There a a great deal of issues with Accpac and Terminal Server, especially when you throw Citrix into the picture. There are sttings in the Accpac and Pervasive Windows registry which affect the speed in various ways, one option is to disable the "splash" screens in pervasive and...

Hi, Had the same hassle a few years ago. Ended up having to cut and paste from each report into excel. The only good news is that it is good billable time. You can hire temps for less than the cost of a consultant. Once it is in xls files you can easily port them to Accpac. Regards e

Hi, There is an import function. the layout is in the manual or you can maybe get it somewhere on the web? The easiest way is to use Softline's ODBC driver for Accpac Plus. Dont know if they still sell it even but maybe you can track them down. That way you write directly to the database. Hope...

Hi, Have you followed all th einstall steps. first install and set-up IIS, or if on a 9X pc you can use PWS. Then make sure you have the crystal enterprise installed and configured. Re-run the web deployment and make sure you have the latest service pack for system manager installed. Regards e

Hi, Have great bandwidth. Make sure all users (Accpac) have the proper rights, Power User etc. MSSQL or P.2000 will determine any other hassles you have on the "client" side. Regards e

Hi, Chances are that the tables have the extra fields in them, the optional fields. The data will not convert if it cannot pass the module verification process in the csapp table. Convert the data with it activated, even if it is only the 30 day version. Regards e