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Hi the PCS21 does not refer to the Main equipment it refers to the SD card, the older cards were on 4Gb and the new ones 8Gb, i have successfully used the older cards with R11 and R12 based on the site having voicemail Pro and not the imbedded voicemail that required data space on the SD card...

Hello Walter, 20 years of IP office is a fair amount of time with a product , at 71, I am still playing with the latest variation of the product having started with supplying and installing AT+T enterprise PABX's and the original IP office then manufactured in the UK and called SDX INDEX. I had...

Hi the IP office uses a analog station port for paging and their are a number of youtube video's on this subject, i however have always used a old 6402 digital handset where i have removed the speaker wires and installed a 2.5mm jack with a LIU then connected to a PA amp as this will always...

unless you control the billing,the client will eventually be lost to the cloud provider,this is especially a issue with Ringcentral providers, microsoft and other corporations that will no matter how much you complain send account reminders well before the end of the term and unfortunately...

Hi, i had a similar situation with a client and i saw that he was comfortably using a bluetooth headset with his mobile phone and had no issues with hearing the conversation, so i just twinned his IP handset to his mobile number and it seems to have resolved the issue

Hi Guys, i understand that like all products the SV8100 is EOL however when you sign up clients to a 5 year rental contract and many of those contracts run way past the EOL date of the product it does create a issue of cost to the supplier of the contract, when Alcatel and Avaya both did this...

Hi Guys,we have just been advised that NEC Australia will no longer supply Software licensing and hardware in Australia, this is a big issue for us as we specialise in rental packages and have been working thorough our NEC data base converting them to SIP trunking as the NBN network rolls out...

Hi having a issue with a Definity Audix R4 slim that randomly stops working, when i log onto the system and run tests the only error that i can find is the when running "test board" the teat that fails is the "Test UART with the fault code F DSR-INACTIVE for 01B1801 and 01B1802, i have looked...