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many on-line backup software packages offer this functionality. The one I'm most familiar with is Asigra, which will only restore items on that server that were there as of the last backup. You can check a box that will allow you to restore the deleted items as well, if you would like. So, if a...

I've got it "working" now... Instead of forwarding directly out the answering service, it forwards to the autoattendant. The autoattendant then will forward the call out to the answering service. I haven't quite figured out why that works, and the other method does not, but I'm not going to...

This what you are looking for? Event 1 09/06/15 13:11:57 TEI 0 08 Q.931 Call Control Message Call Reference Value Orig 669 M 05 Message Type SETUP I 04 Bearer Capability Length = 3 90 Coding Standard...

Didn't work. I'm calling the folks that sold it to us for support (last ditch effort)... If they don't have a fix, next thing is to upgrade to a newer/later version of the code if you guys think it will make a difference.

Where do I add that? Sounds like it might work. (At this point I'll try anything.)

The provider and I stepped through that. It is all correct. Outgoing calls work properly, only forwarded calls have "extra" or "missing" information for caller ID info that is causing the call to drop.

Phone company finally got back to me. Said their system dumps the call because of "Value #96" error which is "Mandatory Information Missing" Error. Here is the error from the telco: 08 Q.931 Call Control Message Call Reference Value Dest 6 M 7D Message Type...

Phone company claims it isn't them after watching the routing. Anyone have any other ideas?

Yeah, I read another thread that mentioned trunking analog connections, but I am using a PRI. At this point, I've knocked it down to 1 of 2 problems: 1) The carrier is not allowing my PBX to act as a call router for externally forwarded calls. I've been working with the carrier, and they...

^^^ I've set it to Linear. There is no "Sequential", but the two mean the same thing. I've also made sure that "Forward Hunt Group Calls" is already checked, which is in my previous posts, for the user. The Hunt group is working. I can call the main hunt group from a phone in the office, and...

The Night Group is set to "Linear", there is no "sequential". The day group is set to Group. If I call the Day group from an internal phone, it goes to the Night group (since I'm outside of working hours), then goes to the outside line just fine. So there is a problem with External calls...

Nope, I just made sure again after you posted to make certain that it was not checked. I'm calling my carrier again to see if they are blocking something, because only external calls don't forward to the external number. Internal calls all forward properly.

OK, I've stepped it out one step at a time from the office: From a desk phone, I can call the phantom user and get forwarded out. I can call the night hunt group extension, get forwarded to the phantom user, and go out. I can call the main extension, get rolled to the night group, then get...

I have linear set, is that the same thing? fwd hunt group calls is ticked on the user. I looked in the extension list, and didn't see the extension number. I've added the extension and am now rebooting. This was working before, so either somehow the extension was deleted, or how it was...

I have IP Office, version 5.2(52). I have a main hunt group that calls come into at extension 8900. When I have no hours set, it rings through all the phones as it should. When I set it to be on "Night" or "Out of office" hours, it is supposed to forward to a Hunt Group called "After Hours"...

Nevermind. Figured it out. Thanks for all your help!

Sure enough, that must be what it is. How do I clear them? DS3ASH01#show ssh Connection Version Mode Encryption Hmac State Username 0 2.0 IN aes256-cbc hmac-sha1 Session started Administrator 0 2.0 OUT aes256-cbc hmac-sha1...

Also: DS3ASH01#show ip ssh SSH Enabled - version 2.0 Authentication timeout: 120 secs; Authentication retries: 3 DS3ASH01#

I generated a new key, but I'm still not seeing it show up in a show run. DS3ASH01(config)#crypto key generate % You already have RSA keys defined named DS3ASH01.ds3llc.local. % Do you really want to replace them? [yes/no]: yes Choose the size of the key modulus in the range of 360 to 2048...

I have a 6509. When I try to SSH to it, I get "Connection Refused". I used to SSH to this box all the time. I do not believe anything has changed. I logged in via the console and generated a new key to see if this was the problem, and it is still doing the same thing. There is no firewall...