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okay, thank you for your time.

When you hit update it will ask "do you want to apply the changes to this object or its children with two prompts" Yes this is issue. Is there a tag statement in the Object Importer that we can add to recursively apply any kind of changes to all children from the current object ? We know how...

Hi Is there somebody knows how to apply recursively a RM parameters from the parent's folder ? We are using Object Importer script, how make this script spread these parameters across the folders below ? Is there a tag that we can add to recursively change all children from the current object...

The database connected is correct. We only have one database mounted on the server, I think we need to look inside the db to see about the schema or something like that. I'm really lost when it is question about oracle..

In the opentext.ini: otemailexp=4_8_2 In the module directory, I have: otemail_4_8_2 and otemailexp_4_8_2 I called the Opentext support center since last week, here is what he said: The root cause of your problem is that you’re connecting to the wrong database when you see the error you see...

hi ggriffit, The opentext.ini files on production and development are similar. And there's only one version of OTEMAIL from module directory.. Do you have any idea?

it said: the actual version of OTEMAIL is 4.7.0 but the database has 4.7.1 We got this error two times, they happened both on monday morning, no updates were done in that weekend.

we do not have cluster.. But you gave me a clue, maybe I should look about the procedure of upgrading Explorer Pro.. I think OTEMAIL is related to Explorer Pro ..?

Hi We got a very strange problem. The version of the OTEMAIL has 4.7.0 in the database but should have 4.7.1. This problem has happened twice. And all I have to do is updating the database. We are running LL 9.7.1 on windows 2003/Oracle. Is there anybody got this problem before ? I need...

Hi Kiran, Thank you for your response.. Opentext had told me the same thing..The problem is I have to install Explorer Pro 4.8.5 in french version. But I already did the installation of 4.8.5 client part only, and the problem was still happening. Hopefully that installing server part will...

Hi everyone, We are running LL9.7.1 and explorer pro 4.8.2. We opened a word document from livelink and after modification when we click on save to livelink, its gives an another directory instead of the directory where the document was opened.. Any suggestion would be appreciated. Thanks.

I've looking in the 'system object volume' No errors. But something strange about LL Admin services.. they are down and I can't restart it. The error is: LivelinkAdmin error: 6, SetServiceStatus.

I am the administrator, but I'm beginner. ;-) Can you please tell me how to proceed for indexing the documents thanks.

Hi everyone, I have a strange problem with the search result. I'm looking for a file in the search engine that I created days before and nothing was found. Today, I create a file "abc.doc" in my workspace and samething happened. I really don't know how does it works, it seems for me so simple...

but it require the Admin password..

Everything concern administration like administration of livelink explorer, configuration of elink..cannot be access by URL..

Hi My user want to have access to "Administration of livelink explorer" from the Admin page but I don't want to give him the Admin password. Does someone know how to do that. Is it possible ?

the problem has been resolved. The error is outlook issue, I logged into that machine, it does work so I told the user to log in and it does work for him also. I think that when I logged in with my account, something has corrected by outlook.

Hi everyone, My user can't open file from livelink in MS Outlook. We did repair and reinstall of livelink but the problem still there. We can see directory, but it is all empty. Word, excel and explorer, everything is ok. I need help. Thanks.

There is no nsrdb/dbg directory on server and client.. On server, we have this : /opt/nsr/res/nsrdb %ls -l total 26 drwx------ 2 root other 1024 Oct 25 21:35 00 drwx------ 2 root other 1024 Oct 26 09:17 01 drwx------ 2 root other 2048 Oct 26 05:42 02...