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priority to recalls towards an operator ?
Oh! An operator answers a call on the left side and dials an extension on the right side. After this the operator extends the call. When the extension doesn't answer, the call is recalled to the operator when the time in PARNUM 10 expires (normally 30 seconds). This is a basic function in MD and...- Helpfulness
- Post #19
- Forum: Aastra/Ericsson systems
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priority to recalls towards an operator ?
Recalls has nothing to do with CORG's. The only way to give priority to recall towards an operator is to insert a patch solution in DOR. Use FR 95621.DOR in BC11 and FR 103011.DOR in BC12. Priority for recalls to OWS:s has to be changed. In ordinary old symbolic OPI the individual queue...- Helpfulness
- Post #17
- Forum: Aastra/Ericsson systems
