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Line 1 is not rolling over to Line 2 when busy. Checked all programming and everything else working correctly. AA picks up when each line is called directly and you can call out on each line. Problem is when Line 1 is busy and you call in, you get a busy signal instead of rolling to line 2...

So can other extensions view the entire call log that is being recorded on Ext. 10, or do the other extensions just view the answered call log for their extension?

Set up Partner R7 with caller ID logging. Assigned Ext. 10 to log calls. Can view the log on Ext. 10, but can't on Ext. 11. Only get "End of Log" message at Ext. 11. Can you view the recorded log from extensions other than 10?

I need to use #206 and assign them or unassign them? This is all really great help. Thank you everyone ---------------------------------------------------------- Give ext 10 line ownership to all lines (#208) and change #206,group 7,line#,1 assigned to 3 vms cover. You are basically changing...

Just to clarify. Customer wants four rings, then if no one picks up, for a prompt/message to play and caller can leave message. Doesn't want caller to have to press any buttons and doesn't want caller to hear "transferring call" Have the system set up on call answer service and unanswered...

When you say "pick up with the message" do you mean the mailbox greeting or the Auto Attendant? Yes, They want it like the auto attendant but not to ever say transfering a call just go directly to the mailbox 10. I have it set up to be automatically picked up and then it says transfering call...

We have someone that has a Partner ACS RL.7/Partner Messaging RL.6. They want the phone to ring four times and then pick up with the message and then go directly to a mailbox and at the same time use call forward to call there beeper. Right now it is doing all those things but it rings three...