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Check out the "IMS 3.1+ Install Guide" at the following: http://www.iporesource.com There's a lot of undocumented steps required to get IMS going. This document saved my bacon, more than a few times. Follow it to a T and you should be in good shape.

I'm getting this same error message on 4.0.20, the latest & greatest 3Q release. Any ideas - or do we wait for v4.1 and it's set of problems?

Technically the law that governs this is determined on a federal level. The "one party of a recorded call is aware of the recording" is generally the current rule. There are 11 states that require both parties to be aware of the call recording. This does not apply, however, to an employer...

All you would need to do here is designate different outgoing line groups for your lines and create a separate access code for those lines that will force the calls to dial out on these lines - which can also have alternate caller ID. You can create as many access codes as you like by...

I agree with Morrack here. I've been playing with setting and testing variables in VM Pro extensively over the last year and they are very powerful. The only difficulty here is if the customer needs to see a light lit when the voicemail is in this mode. The only thing you could do here would...

Well, I don't have a whole lot to add here other than I ran into the exact same problem doing IPO/Magix integrations. I could get "internal" calls over the T1 to go both directions (even with extension ID's using PRI), but ran into a brick wall when it came to routing external calls through the...

What kind of external PSTN connection do you have? I'm thinking if it's a PRI, you might need to send the carrier a full 7/10 digits by using the "Nsxxxxxxxxxx" short code for it to work. Have you done a monitor trace with call/T1 options selected to see what might be going on? Are you using...