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i still have not been able to resolve this issue. i believe the cisco mc3810 ios is in need of upgrading. a67

I've not yet had the opportunity to try out your suggestions. Will make the modifications this week and get back to, thanks

can't answer second incoming call on my cisco ip 7960 or analog phone. i'm running cisco ccm 3.1; mc3810 gateway ios 12.0(6r). I've configured the dial-peers and destination-patterns for the fx0 and fxs ports and am able to communicate out to the pstn, between set connected to the mc3810...

not really sure of your question but i'll try my best to lend a hand. in the line settins for the device field on the device page, enter the name that you'd like to see displayed on called set. you are required to do this on all sets that in order to have the calling party name displayed to...

i suggest you go to cisco's website http://www.cisco.com for a sample config. there is a lot more configuration you'll have to do to ensure that the frame-relay cloud properly routes traffic correctly (i.e., traffic shaping, voice-encap, dlci, etc..). i just wanted to make you aware of some...

thephoneguru: i did receive the file, thanks. as for my cp issue...it's neither of the problems you suggested. cp really does crap out at times. troubleshooting enabled me to rule out cable and ip settings as being the problem. by rebooting the system the problem corrects itself...

thetelephoneguru in case you'd not received my e-mail...i didn't not receive the patch. i did however, receive the documentation. andru67

wip, i've not enabled the touchtone gate feature. i've dialed in from a land lines and cell phone and have never encountered this issue. the problem seems to be a random event or maybe it's the communication device that the clients' are using to access the system. i'm in the process of...

you's the man...if it's not to much trouble, send it to ads_amair@hotmail.com. as for the telnet account info...thnx! :-)

great...where do i get this patch from? also, i've tried to telnet to the call pilot on a few occasions, but I've been unsuccessful in gaining access. the issue is with my login credentials...i'm not sure what username and password i'm suppose to use? i've tried using the password that i use...

oh yeah, any ideas as to why the call pilot management page doesn't not load in i.e? receptionist is runnig i.e. 6.0 thnx bigears

thanks guys...yes bgun, pls. do tell. that a7 patch might just do the trick.

I'm the administrator of a Norstar Compact ICS & Call Pilot 100 4 port v/m system. Over the past month users have complained about not being able to accesstheir voice mail at time. Just today I was made aware of remote users not being able to access their mail box after hitting **, they...

How are you routing to reception.... DRT to prime? Yes I'll remove one of the paths from the submenu to allow for a return option. Your response to my many Qs have been a great help, thanks.

telmarv i'd like to first thank you for the quick response. i've set the return to 'aa' parameter to yes without any luck. from the company greeting menu calls are automatically routed to the home node menu. from the home node menu i'm able to replay the greeting by pressing '9' or remain...

Hi guys, Two part question: 1) I've created a two level CCR...home and a sub menu node. Customers are to access the sub menu node (8 transfer nodes) by pressing 5 on their telephone keypad. After the listening though the 8 options, my thought was that the greeting would repeat itself, but...

Hi Guys, The operation was a success. It was a bit confusing at first, but playing around in the different program loads (trial & error) enabled me to eventually comprehend what needed to be done. My final task is to configure a DN, for sets to FNA, Hunt, etc... to. Might anyone have an...

That might be the case. I have a pretty good Idea as to how it should be done, so I'll try my luck and report back to you all of my success or, my need to place a call in for assistance. Stay tuned. andru67

I'd like to thank everyone who responded to my Q! Interfacing the Call Pilot 100 with the Compact ICS 8x16 was as success. The final stage of the process is to configure the telephone system so that all inbound calls are first directed to the auto attendant. I have six 1FL lines...

Jerryreeve I too was looking for an answer for this exact issue. I know have a better understanding of how I am to interface the CP100 to compact ICS. To make sure I am 100% clear on the resolve. I'm to use two regular Rj11 telephone cable, one end is to be plugged into the Rj11 ports of...