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Our organization has the Starplus STS system. I just purchased an RS232 cable to begin programming the KSU. I understand that I need the software WinDBA 4.23 to run on my laptop; however I cannot find this software. Someone mentioned the Vodavi website, however I am not a dealer. They do not...

I have a laptop. Where can I can get the equipment to connect into the KSU? What specific cable would I need to purchase?

We have a Starplus STS System with inskin voice mail. We want to configure our voice mail/ autoattendant so that when a person calls they get a 2 level voice menu that does something like this... "Hit 1 for more information" > Visit our website... our office hours..." "Hit 2 for a directory of...

Okay, I figured everything out. I used the Ring Assignments feature and manually entered all the stations into there in addition to the steps above. I didn't realize how that was used, or that I could enter multiple items. The display never updates when entering items (always stays "DDDR"), so I...

I just experimented followed your instructions. The voicemail part is now working as desired, but not I cannot get CO1 and CO2 to ring at all extensions. So, the hunt group I configured is not being trigged. What feature do I use to make the phones ring at all extensions (or to my hunt group)?

So then, is the hunt group (H450) automatically triggered on CO1 and CO2 when the CO Preset Call Forwards go to the voicemail (V440)?

I am trying to program our Starplus STS inskin voicemail system. We have three lines (2 voice, 1 fax). I want incoming calls on CO1 and CO2 to ring my hunt group (H450), but then go into our voicemail if no one answers(V440). On the CO LINE setups, it seems I have to chose between directing...