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3. We currently have max Crystal Reprots to run at 5. Somehow either in Crystal or Kana Application - they have a scheduler of some sort and they execute several reports to run, but some how throttle the number to 5 max reports running at one time. I hope this clarifies... Thanks for the tips.

Hi, We run an application called Kana - We have been seeing some performance issues lately. We currently run Crystal reports against the live database while user are in using the application, we also have DB maintenance jobs that run at night & crystal reports during that time frame - The Kana...

Hi, We run an application called Kana - We have been seeing some performance issues lately. We currently run Crystal reports against the live database while user are in using the application, we also have DB maintenance jobs that run at night & crystal reports during that time frame - The Kana...

Sorry - that title should read HOW do you figure out Named and Floating for AC and SC. Thanks!

Hi - I need to come up with a number of Named and Floating licenses for Service Center and Asset Center. Does anyone have good guidelines on how to come with numbers? We also will be using get.services and get.answeres - can people close, open tickets and work orders via the Get.IT products...

Actually, I work for a very large corporation - We have over 15,000 pc's and we have had Microsoft onsite and they agree they have a Horse #$*@ product for Software Inventory. The issue is it collects several .exe's for every software product. Visio may have 7 .exe's or if you have a suite of...

I looked at this - It says media assets ??? Could this be used for IT Assets? Tracking PC's, Laptop's, Software on computer systems....Etc? Have you used it for IT Assets? I think this forum is for MIS/IT - Management Tools - AM. Thanks!

I would not call it Asset Management - It does inventory tracking. Be aware there are many add on packages to fill the gaps that Microsoft SMS 2.0 SP3 does not provide. The product does a great job at tracking Hardware data - Does a poor job in Software tracking and very poor in getting good...

Influent - I agree, Microsoft did a horse %@*$ job on Inventory of Software and getting good reports. I will give them a B+ on the Inventory of Hardware. Getting good reliable data/reports from SMS 2.0 is almost impossible - unless you have TIME(1 month for one report). Please call Microsoft...

More Vendors: Maincontrol www.maincontrol.com Provance www.provance.com Isogon www.isogon.com Some of these are point solutions that track just software/hardware - A total life cycle system would track the financial & all IT assets - The total life cycle system would get feeds from your point...

Hi - I think the BSA www.bsa.org offers a free product for small companies - It's for 1 - 1,000 pc's. This is the website: www.attest.com GASP® : A software, hardware and file audit tool The BSA version of GASP® is a suite of programs designed to help you identify and track licensed...

Does anyone have good MAC(Move, Add, Change) Process flows. I'm wondering what other companies are doing in this arena? Thanks!

Thanks for all the information!! Just a note: The Power Census is a new product from Tally Systems. It seems like a low cost alternative - I think it was $4.00 - $5.00 dollars per seat VS Altiris was much higher but it sound like the pricing is not locked in. Topaz - We had Microsoft here last...

Hi - I have found 2 products for help with Software Inventory and getting good reports. Has anyone used these? 1. Altiris Express 5.1 www.altiris.com 2. Power Census www.tallysystems.com Both collect data in a usable format and puts it in a MIF for SMS 2.0 to pickup. Has anyone tried...

Is anyone using Crystal for SMS 2.0? I find the Software Data in SMS has alot of garbage - Does anyone know of a tool the can clean this data up? We have many files with out headers or duplicate data of software packages per PC. I need to find something that will clean up the data or go thru...

Has anyone used SMS Software Inventory for Compliancy? How did you do this? I understand it as follows: You must tell SMS 2.0 what products to find - If you don't know what you have - how do you tell it what to find? How can you become software compliant? Has anyone created a process or...

We are just deploying SMS 2.0 - We would like to deploy the Microsoft Web Reports. I have been told by our consultant that currently we Microsoft has a SQL 2000 security bug and it's a risk to roll out Web Reports - has anyone seen this problem? Thanks!

Sorry - That should read NOT bash: I'm NOT trying to bash SMS 2.0 or Tally - I just would like to quickly get up to speed on SMS 2.0 - We are a Microsoft first shop and I have no choice in products.

We are starting to deploy SMS 2.0, this will replace our Tally Net Census/TS.Census Product. In Net Census, once the data base was updated by the scheduled scan - we could querry the data base for any software product. Can this be done with SMS 2.0? How do we collect everything on the PC so we...

Hi, Peregrine is Number 1(Gartner/Meta) for a service desk solution - They plan to convert all Tivoli Service Desk Licenses into Peregrine Service Desk over the next 1 - 2 years. Peregrine is Big $$$$, I have heard that Remedy - A competitor is offering a Free Swap for any Tivoli Service Desk...