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LNBruno, It is a Word 2003 document. It was created in Word 2003.

I've got a weird situation going on. An employee for my company can create Word documents that he can read and edit fine. However, if he sends that document to anybody who has Word 2003, Word throws a generic error message stating that the document cannot be opened. I also can't open the...

Thanks, ferrin, but the disk isn't system/boot and it doesn't contain a swap file. It's a pure data volume with no system files on it.

Hey guys, I have a hardware-based RAID 5 array that we need to extend. I added a new disk and used the RAID 5 manager software to "extend" the array. That all went well. Now the problem is that in Windows, I see my disk, and I see a large block of unallocated space next to it that I wish to...

Glad you got the problem solved, Jim! Yes, you are right that the Exchange server name has to be the internal netbios name of the mail server. Just remember that when you configure the Exchange over the Internet settings on the connection tab, use the FQDN (the external name) of the mail...

Jim, Comodo doesn't show up in my list of trusted root certification authorities. Are you sure that you've imported the Comodo certificate onto each laptop that you wish to access the Exchange server externally from?

Mark, I just wanted to say that your advice helped solve my problem. Because the issuing CA was internal, external clients not part of the domain did not have that CA listed as a trusted root CA. I exported the certificate and had the clients import it, and as soon as I did that the connection...

Maybe I'm ignorant here, but when a client connects to the Outlook Web Access site and installs the certificate associated with our mail server, isn't it also installing the certificate for the trusted root authority that issued the certificate? Since the client trusts the certificate issued to...

The issuing authority is a domain controller within our domain. It issued a certificate to the Exchange server.

Are you talking about from outside the internal network? I just tried that from outside the network and got the page can not be found message.

I'm not really sure. I've gone to the Outlook Web Access site using SSL and accepted the certificate there. Is there more than that I need to do? How would I go about manually installing the certificate client-side? Sorry, but I'm kind of a newb when it comes to this stuff. Learning as I go...

Let me clarify, the certificate issued to the Exchange server does use the FQDN of the internet address used to access the box. The certificate is issued to mail.ourcompanyname.com, and that's the address that clients use to connect to the mail server. It's just that the actual name of the...

Hey guys, wondering if somebody here might be able to offer me a suggestion. Our company recently upgraded to Exchange 2003 in hopes of using the new RPC over HTTP protocol with our WinXP/Outlook 2003 remote employees. I upgraded our Exchange 2000 box to Exchange 2003 (with Windows 2003) and...

Thanks, Mark, I'll do that. As far as our junkmail goes, we're actually using GFI MailEssentials at the server level for filtering, so I haven't really paid much attention to the Exchange/Outlook 2003 filtering features, but regardless, you make a good point. Thanks!

You guys are the best. I turned off Cached mode and the entries were right there. Thanks again for the help!!

Hey guys, I recently upgraded both the domain and the Exchange box to their respective 2003 versions. The domain still has a Windows 2000 domain controller in it as well. My problem is when I add a new user, it takes an extremely long time for that user to show up in the Global Address List...

Try checking the security of individual mailnbox rights. Open up Active Directory Users and Computers, turn on the Advanced Features, right click a user account, go to properties, then go to the Exchange Advanced tab. Click on the Mailbox Security button and see what rights are listed there.

The first thing I'd do is check the permissions on the database. Open up System Manager, locate the mailbox store, right click on it, and click security. Make sure the Everyone group doesn't have permissions on it.

Hey all, I've got a server with a ton of user data on it that I would like to back up on a weekly basis. There is a DLTIV tape drive attached to the server via SCSI. The tape drive is recognized by Windows. Due to the size of the backups, they will not fit on one tape. After some research...

Are you talking about just moving the database and transaction logs to a shared drive located on another computer? I don't really see why that would be a problem (assuming the correct permission assignments are in place), but I've honestly never tried it. To move the database, just open up the...