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is Integration of legacy databases with eCRM modules worth the effort?
Hello Matt31, Thank you very much for your layman's description of the issues at hand. It clarifies the challenges. Your comments about upper managements' perspective on CRM success is interesting. I also appreciate the general estimate of data cleanser costs and the link to the white paper...- mwoodhouse
- Post #3
- Forum: Oracle ERP Solutions
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is Integration of legacy databases with eCRM modules worth the effort?
Hello, I am a visitor,(didn't see that choice on the sign up?) with something I hope is a simple question for experts... I'm a managment consultant working with a small call center who is about to implement and offer e-CRM, chat, voice OIP, e-mail managment... incoming and outgoing ..... the...- mwoodhouse
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- Replies: 2
- Forum: Oracle ERP Solutions
