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if the application installer provided to you is an MSI file, then you should seriously do some additional research. best practice states that should not repackage an MSI into another MSI. use a transform (MST) file to accomplish application configuration. how do you create a transform file...

can you provide more information (or point me to where i can find more) about this? does it have to do with the fact that installing the patch reverts all settings back to the defaults? (see NAI kb43305)

I've been searching for this one for a while. . . Typically, the file "Outlook.PST" is located in C:\Documents and Settings\%USER%\Local Settings\Application Data\Microsoft\Outlook. While creating our software images, the default location is changed to the same folder under the admin profile...

not that i have a good solution, but we have experienced this in addition to a whole slew of other problems running Virus Scan 4.5.1 with ePO 3.X. BSOD, constantly reappearing Virus Scan Splash screens, performance probs. . . the only (well, quickest) solution we found was to take everyone to...

this may or may not help. . . but check the frequency of the server to client communication interval. you might want to increase the time (up to, maybe every hour). after adjusting it, check for the error.