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I just installed real time server on one of my PC's and all it seems to do is some kind of IP routing. The Real Time Server runs of the ACD IP and Custom View runs off the Real Time Server IP.

Long thread so hopefully I didn't miss this already. Why don't you talk to your boss about what you found and what the reason for the posting is? It is very possible that they are posting for the other site or to give you help, but if it isn't at least you can level set with your boss and maybe...

FYI, Customview runs off the infofeed from SM_Server which is a service on the servers. There is no database, it is event driven which makes your task harder. There is a stand alone real time server that you can install that basically works as a middle man between the ACD's info feed and the...

i would have to many scars on my right hand from navigating the expanse between letters :)

wouldnt 1 year of experience 20 times be a cirle? you learn your job, you get better at it, you become bored with it, you quit (the top part of the loop), you realize you are stupid for quiting, you get depressed, you stop taking showers everyday, you realized you just burned through 5 grand in...

Thats amazing, you do something so simple and it turns out to be the most powerful tool that comes with windows OS's. Kudo's to him and whoever first said to "Press Any Key" :)

I am not a software engineer or anything, but someone needs to find a way to stop the spam, spybots, and all of those other datamining apps. I don't think you could ever collect fees on email sending or receiving because email can be sent from anywhere in the world, which makes it impractical...

You can goto www.aspect.com and sign up for eservices. This is the technical repository for Aspect and when you have your account setup, you can download the DB tables manual which is an expanded schema and pretty much any other aspect related documents. I use crystal reports and other DB...