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to morenot: I will be pulling a trace for a call. I'm just awaiting coordination to complete the capture. A little more detail regarding the CLID issue on this trunk - previous captures from the Telco provider have shown the CLID is being sent. Here is what happens: when a call is made...

I have been wrestling with an issue for months and cannot seem to determine where the fault lies. we have an LSP in Mexico with a DIOD trunk group that uses multifrequency signaling. I've reviewed the R2MFC forums and posts in multiple forums and cannot seem to pinpoint. The ORIGINAL issue...

Having difficulty identifying where I need to modify. this location is in the Saint Paul, MN area which has area codes 651, 952, 763, and 612. this is an LSP - G450 - AACM 5.2.0 - local calls only require 10 digits - no need to dial 1+ area code. this works for the area code assigned to...

We have been able to duplicate it. It appears to only affect certain individuals - unknown as to why. My call goes through. My next door neighbor's call does not. AvayaTier3 - thank you for the post. I have been through the cause values to verify resolution possibilities. Loopback - we do...

69 trunk members / when this occurred, I statused the trunk group and only 3 were active. The rest were idle.

We have been receiving multiple reports of users who call another internal user. When the call is not answered, it follows coverage, but instead of getting the voicemail, it returns a busy signal. they hang up. Dial again. It goes through to voicemail. Systems: Avaya CM 5.2.0.947.3 / Mod...

Thank you to all who assisted in "brainstorming". After some investigation, it was realized that it only affected users who had EC500. It was provider-independent, and device independent. With that being said, it turned out to be a simple setting on the configuration set that was pointed out...

The majority of the organization is running 4.5.0.77 on the device. The BES server is 4.5. I have tested this with some 8830 and 8720 devices and receive the same treatment - does not register. Avaya software is R015x.02.0.947.3.

Has anyone come across this issue? 80% of our organzation that use the Blackberry data device are unable to dial an extension or select an option when dialing in via a vector. It registers on our Octel and Mod Messaging vm systems, but will not work whne dialing through a vector/vdn and...

We have an S8300 LSP that is reporting 4mins behind from the main server, several states away, but within the same timezone. I accessed the S8300 and updated the time to reflect that of the S8730, however, how do I get the phones to update the time that is being displayed? In addition, while I...

Its in MI - 248. That's what is driving me crazy. 501 is Arkansas - and we have a loc there.

4merAvaya (TechnicalUser) 9 Jan 08 17:30 Do 'list ars rou 1630813XXXX#' and see where the switch thinks it should be routed. ARS ROUTE CHOSEN REPORT Location: 5 Partitioned Group Number: 1 Dialed Total Route...

It was brought to my attention yesterday. No telling when. This LSP was installed and everything worked when I left in mid-Nov. One thing that gets me is the trace is showing HNPA instead of FNPA. Would this be doing anything?

No data in system to list is the message I get.

Pattern Number: 154 Pattern Name: AUB-LD US SCCAN? n Secure SIP? n Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC No Mrk Lmt List Del Digits QSIG Dgts...

This is driving me crazy. I have modified the ARS table a number of ways. We have partition route tables and the call is following the correct path. However, if you look at the call setup, it is adding 150/1501 to the front of the number. I've corrected this before, but I can't seem to...

After about 3 clear commands and due patience it gave us the extension command. Thx for your help, CK666 and MG

We have a location that has a phone that stopped working. It pops up with "Wrong Set Type" We have tried the reset code with no success. Is there any way to completely wipe the phone to get it operational? Thx in advance.

One of our locations is proposing an NEC system to upgrade to. They currently have an older NEC that was installed 8-10 years ago, and now they need another install. My question is this: what terminals are compatible with the NEAX 2000 system? Include new, refurbished, legacy, etc, with...

Currently we are testing out the IP Softphones in Road Warrior mode. The IP Medpro board is installed. Can anyone explain the purpose/use fo the G.729 codecs. The calls go through using G.729 and G.729A but not G.729b or G.729AB? Any help is appreciated. TIA. Naperguy1