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Thanks, Telemarv i was able to figure it out my self.

Yes we are using PRI and the version MICS rel 02

our VM directory feature under AA used to work fine, but now when someone calls the main number AA does read that "if you have the ext number for the person you are calling please dial it now" but when dial the number the AA will transfer back at receptionest desk and will not...

Thanks a million, i did have one of the extension in programming mode .

Hi all, i have been having this weired problem. when i input Feature** 266344 system display will read "in USE: 2448" and will not allow me to log in. any help will appriciated Thanks

appriciate all the help from you guy's, i finally figured it out. Thanks Again

software version is SP30BHG06 NAT and i am not sure how to check VM version here is some info i took from the wall unit. let see if that makes any sense NT5B74AABJ A0787385 02/05/02 REL 07 MOD V3G

Here is what i did. ext 2470 Original ext 2315 Original changed DN 2470 to 2465(unused Ext) changed DN 2415 to 2470 changed DN 2465 to 2470 After the swap 2415 is working fine. but 2470 ringing at the desired location but voice mail ring into general delivery box

i did the button inquiry and it is the correct extension. what i did originally was that i changed the extension to another unused ext in the office and then plugged the phone at new location and changed it back to whatever it was before. it worked with the other extension but for this...

Hi All, i have been having this weird problem ever since i relocated a telephone extension to another desk. when called after 4 rings it will ring into general delivery box instead of this extension's Voice Mail. Please help i have read through the whole forum and hav'nt been able to find...