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I am having a problem that sounds the same (could be user error as I am new to this backup stuff;-)). I have ARCserve 2000 v.7 and I have submitted three jobs. Job 1: I submitted to the "Group" and it was a full back up of the C drive on the machine to "Run Now". Job 2: I...

I think I am close! I have all the permissions set and used the Backup Wizard to initiate a backup immediately. Unfortunately, it just seems to be sitting there. When I access the Job Manager I see that it is was requested to <run now> and is in the Status &quot;ready&quot;. I have the Job...

Wow, you are scaring me!;-) I am plugging away. Unfortunately, I am flying blind. I just found the whole permissions section in the Tech Support Notes that was very helpful. I am making progress but, it is slow! I am currently recieving the following message: Backup Wizard An error occurred...

No - this machine is my laptop and it is on the same network. I was hoping to connect to the SSL2020 from my laptop so I could run backups anytime and debug problems from anywhere but, it doesn't look like I can do that. I will use the information you have provided above to move past this...

Unfortunately, there was NO knowledge transfer and it appears as though none of the backups were ever up and running. I have installed the ARCserve 2000 v7 software on my desktop and I cannot see the HPStorageWorks SSL202. There are a bunch of wizards but, I don't see anywhere that I can surf...