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  1. Pollonius

    Hunt Group Busy?

    Sounds like the number of maximum calls in queue is exeeded. (Check with : DISPL HUNT x --> Queue Lenght = ??) Or you've really run out of trunks. Whatever arrived first.
  2. Pollonius

    ACD announcement?

    Well guess build a vector like this: 01 wait-time 2 sec hearing ringback 02 announcement <1234> 03 queue-to split <22> 04 wait-time 30 sec hearing music 05 goto step 4 if unconditionally

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