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how do i figure out the NAM IP Address

it has a network adapter

I have the NVM Utilities. How do i connect?

I'm sorry, I mean I am trying to connect to it using norstar remote utilities so i can view programing. i is a working system i just can't figure out how to connect using the software. TIA

Able to connect with ksu (MICS 4.0) Unable to connect with Applications Module( 8 Port VMail V4.0). Can any one help out. TIA P.S.: I have NVR 4. Just can't figure how to connect.

Cat- 6 is 23 gauge Cat-5 is 24 gauge

yes but still could not load 6.0 with the base 4.0 loaded.

had to finally do start up on 4.0 and then install 6.0 upgrade. found out, when ordering equipment they shipped a cda-mics update tool and a usa-mics 6.0 xc software. it corrupted the data base so bad it was the only way to upgrade the unit. figure that one out.

are you saying i don't need to use the upgrade tool?

Having problems upgrading. used upgrade tool would not load 6.0 (flashing cursors on all phones for over 30 min). Reinstalled 4.0 but having problems running the pri circuits. C.O. says it is not their problem and my tech support people said the switch was programed right, but since it didn't...