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Does anyone know how to force AUDIX to announce the subscriber that was selected by the outside caller? We have the directory working, but right now if an outside caller enters the last name of a subscriber and the subscriber is the only one that matches, the AUDIX will simply transfer to the...

We use the "_" character to prefix names. This keeps those stations off of the internal directory. It should work on AUDIX as well to prevent users names from being selected from the outside.

We've setup the sub as you described, yet we are getting a message from AUDIX that the attendant service is not available. We have other auto attendant lines that work the way they should, for some reason we can't get this one going. FYI - the subscriber number does appear in the list of auto...

Thanks for the tip. We are still experimenting and trying to come up with the right solution for our requirement. You have definitely got us in the right direction.

I am trying to figure out how to turn on a directory listing of stations on an auto-attended line for outside callers calling in. Any tips?