Everyone. Thanks for all the help. Sorry to not have checked back in sooner to say this one was resolved. I basically went through all the steps above, as each person suggested, in order as the posts are listed; with one exception-- hondacrusher. In each case I came up empty; same bizarre...
1043 -
Yes, I can call extension 10 from 18 or 12 or wherever. It rings, receptionist can pickup and talk. She can also use extension 10 for all functions (music on hold, toggle night ring, toggle cover, toggle DND, use outside lines etc.) Everything except Intercom to another station or...
OK. Verified station is Unlocked. Double checked that 11, 12, 14, 15, and 16 all work. I've tried station 16 at 10. And still behaves the same; so I know it's in the "system" and not a problem with the phone stations or a button on them. Any other ideas. Thanks for helping.
When I press Intercom at extension 10 I immediately get a fast busy instead of being able to dial voice mail or another extension. All other extensions can use Intercom. How can I troubleshoot this beyond power cycling the phone system and disconnecting the phone station from the wall jack?
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