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I also needed 10 new licences and was sent 6.5 licence, I added them just as you did and like you it added separately to the 6.0 Licences and they were not used when users logged on. I contacted my supplier and he checked and confirmed that I should not have been sent 6.5. He then credited me...

We have had to rebuild a Notes server because of a crash, which has involved the reinstallation of ARCserve 9.01 and the Notes Backup Agent. On trying to restore the Notes databases we got the below error. We have been able to restore other files just not the Notes Databases. We know we could...

I am trying to restore some files that were on our Windows NT 4 server which had been backed up by ARCServe 9 for windows. I am trying to restore them using our Netware server but I am getting the following error: "NNPAGENT must be loaded to restore non-netware partition". which is then...

Hi Anthony Where did you set the NCP Protocol Preferences to TCP, UDP? I can not find where it is set in ARCServe. Thanks Rob

Hi Anthony No I haven't got around to putting the SP4 on the Server. I will probably try and do it sometime over the next few months so will keep you posted. If you do go ahead and do it I will be interested to know if it sorted your problems. Regards Rob

Hi Afrata No I never solved the issue. I contacted CA but that was a complete waste of time. They suggest uninstalling all the ARCServe and then reinstalling, I did this to no avail, they then gave me a link to download 9.01, but agin this did not solve the problem. They suggested changing...

We have a Netware 3.12 server which has namespace added and Windows 98 PC's run fine and have no problem seeing long filename and long paths. We have just added some Windows 2000 PC's and when you look at certain directories (it looks like the longer nested dirs) in Windows Explorer there are...

I have tried reinstalling both ARCserve Serve & Manager but to no avail. I have now only got this to work by switching IPX back on, which is not ideal as I was running a pure IP network. Also it is not entirely fixed as I seem to have a conflict with SLPDA and have had to remove this from the...

I had already reinstalled the ARCserve Manager but this had no effect. I haven't reinstalled the ARCserve on the server as I wanted see if there was any other thing I could do before doing this. If I do not get any other ideas I will reinstll the ARCserve on the Server at the Weekend.

We have been successfully running BrightStor ARCserve Backup 9 (with the 9.01 update) no problem on a Netware Server 6 with SP2 running on a pure IP Network. The BrightStor ARCserve Manager connected fine until this weekend when we applied the Netware SP3 to the server. BrightStor ARCserve...

Following the TID's I have tried changing the port number for catirpc to 7000 in the ASCONFIG.INI file. So far it has run OK.

Thanks TheLad for coming back. The Abend log shows it to be the CATIRPC.NLM NLM that caused the crash. The TAPE$SVR.LOG shows no SCSI errors. Yes the Tape drive is connected to the internal SCSI bus and no we do not have any NDS replicas.

There were only a few pathches on the CA sight and none of these addressed my product or problem. ARCSERVE.NLM is version 9.00 Build 575.009 11/14/02

We have recently upgraded ARCserve 7 to ARCserve 9 for Netware. We are running NW 6 with SP2 installed. It is running on a Compaq Proliant ML530, 1 Xeon Processor, 640MB memory. For 4 days we had no problem then the backup hung in the early hours of the morning just as it is was about to...

We are only running a small network 1 server and 100 users. We are not using DA. My Netware knowledge is fairly limited but I do not believe SLP has ever been configured.

I am trying to go over to a pure IP network with our Netware 6 server. Consequently I am in the process of converting all the Netware Clients over to pure IP. I have installed the latest clients on all PC's with a custome install that selects only IP and removes IPX. This has all proceeded...

Has anybody experinced a problem with Excel crashing when trying to doing a Find and Replace. It does not happen all the time but does happen the majority of the time. We are running Office XP on an Windows XP Pro with SP1. When you use the shortcut Ctrl H (Find and Replace)a few minutes pass...

We have just upgraded our MSOfficce 97 to XP. Apart from the many problems we have started experiencing the most annoying is that fact that existing Word documents that contain graphics eg company logo are printing out with a very light shaded box around them. We are using a HP4050TN laser...

We are running Lotus Notes 5. A invitee can accept a meeting invitation, but if the chairman then reschedules the meeting the invitee receives an email to notify them of the reschedule but there is no accept button to change their calendar entry. What are they doing wrong?

Thanks for the input. I will try your solutions later today when all is quiet.