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- Users: Frankincomm
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Acd Symphony software
I am upgrading my MICS from 1.1 to 6.1 for PRI. I am also upgrading my NAM from 2.0.2 to 4.1 to match the MICS upgrade, but I have Symphony running (I dont know the software level). Does the phone and voicemail upgrade affect the ACD?- Frankincomm
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- Replies: 2
- Forum: Nortel: Norstar systems
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External Transfer
With 6.0 MICS, how do I doan external transfer to another phone number- Frankincomm
- Thread
- Replies: 8
- Forum: Nortel: Norstar systems
