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  1. NARSBARS

    How to remotely erase USB stick used for backup.

    I was afraid you were going to tell me that. I used to use a hack on the old units to VPN in and get to command line. I guess a little "human engineering" won't hurt. NARSBARS
  2. NARSBARS

    How to remotely erase USB stick used for backup.

    I have 27 usb sticks deployed over hundreds of miles for backup use. Anyone know how to erase them remotely if they get full? NARSBARS
  3. NARSBARS

    BCM CDR output question

    We just replaced a cs1000 with a BCM450. The old PollCat CDR box was overlooked and only now we realize that the BCM has no way to do a serial port output. Anyone know how to fake a serial port output the way you can do on a PC? The PollCats are used throughout the organization so I can't just...
  4. NARSBARS

    Any Better training than Global Knowledge?

    I am only concerned that they sold a product with a life time guarantee (until activated) and now refuse to honor the guarantee or replace the product with credit. The most annoying problem is that they claim that since GK has lost the records, even though I provided copies, there is nothing...
  5. NARSBARS

    Any Better training than Global Knowledge?

    I purchased some training a few years ago from GK and was told it was good forever until I activated it. I called my sales rep and he agreed.......until I demanded the product be activated so I could use it. I tried to activate it and they told me too bad. They had changed systems and no longer...
  6. NARSBARS

    Replacing older software with XC

    Thanks guys, Now I am off to my remedial posting class before asking another clear as mud question. NARSBARS
  7. NARSBARS

    Replacing older software with XC

    I want to replace older software 4.0 or up with 7.1XC. I don't need the XC features but want to know what effect it might have. NARSBARS
  8. NARSBARS

    Replacing older software with XC

    Sorry! I was not clear. I have an extra 7.1 XC and want to toss some older software from one of the MICS I have. Any problems? NARSBARS
  9. NARSBARS

    Replacing older software with XC

    I pulled a 7.1 XC software and want to know what happens if I replace an older version in an MICS. I won't replace anything older than 4.0. NARSBARS
  10. NARSBARS

    Stand Alone CallPilot MAC address???

    Accessing a CP100 or 150 remotely, is there any way to get the MAC address? I can get to the Norstar(s) through a RAD and fingerphone, or I can access each CP using IP. NARSBARS
  11. NARSBARS

    Stand Alone CallPilot MAC address???

    Accessing a CP100 or 150 remotely, is there any way to get the MAC address? I can get to the Norstar(s) through a RAD and fingerphone, or I can access each CP using IP. NARSBARS
  12. NARSBARS

    No Tools Office 2010

    When I hit ALT to bring up the ribbon containing TOOLS, I get on screen letters: 1 2 f H S O V Y1 Y2 Still looking for this oddball, regardless. Maybe that is the real point. Bring your own 2x4. NARSBARS
  13. NARSBARS

    No Tools Office 2010

    Sorry: Sound of hand smacking forehead! This is in Office 2010, running on Win 7 64 bit. The problem is in Outlook Mail in a corporate environment, No one else has the problem. It used to be when I hit alt a toolbar popped up with Tools as one of the choices. I never customized it. I can be...
  14. NARSBARS

    BCM200 to 400 migration

    I know Avaya lists a 450-2 and a 45-4 upgrade kit. I would be concerned about what built in limitations were in one upgrade vs the other. I do agree that going with the R6 upgrade is the best idea regardless of the path. NARSBARS
  15. NARSBARS

    BCM200 to 400 migration

    Just add an expansion cabinet. Cheap, no data migration. NARSBARS
  16. NARSBARS

    No Tools Office 2010

    When I hit ALT to bring up the ribbon containing TOOLS, I get on screen letters: 1 2 f H S O V Y1 Y2 No ribbon. Help? NARSBARS
  17. NARSBARS

    Avaya Element Manager Lost Elements

    The Nortel Element Manager used to lose all of the elements at times, just come up blank. This has happened with the Avaya version and I can find the files to copy. Anyone have an idea how to find the elements so I can back up the database and easily restore? NARSBARS
  18. NARSBARS

    Paging to VoIP trunk network

    If, instead of paging, you can voice call to individual sets, you can put one of your IP sets from site A at site B. Set the second set to allow voice page and steal the speaker leads for input to the paging system. Now, does anyone know if you can voice page to an IP set over IP trunks...
  19. NARSBARS

    BCM stay or go?

    My vendor reports the 50 and 450 are keepers. The 5.0 software does start to bring in some of the IP office features without the bad. I was on a conference call with Avaya and they still said the 7 letter limitation would stay. What BS! NARSBARS
  20. NARSBARS

    Call Pilot 5.0 Silence Suppression

    Help! How do I turn off silence suppression on a CP 5.0? It is on my IP trunks and my vendor claims it is not. If you make a call to a voice mail box over the IP trunks and cover the mouthpiece the whole time period that you muffle the mouthpiece is cut out. Is is possible that this is...

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