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Have a few questions: Does the system account have access to the printers/print servers that users are trying to print to? If so, are the appropriate printers installed on the CE server? If a user goes through the viewer to print, they are using their printer drivers, if destination is straight...

In the CI_USERS table in the CINFO database, change the value of CI_PASSWORD to 'NULL' where CI_USERID = 'Administrator' This will blank out the password for the admin account. Now log into Info Administrator and change the Administrator password to something memorable.

Do you have the original v 7 media? If you do, the installation information is located in the docs\getstarted.pdf file. If you don't have access to the pdf, let me know and I can send it to you. The docs\install faq.doc has some good information as well.

Recently I have been getting a rash of "Not in time window" errors cropping up from Info 7.5. It looks like the instance is running twice, one w/out error and the second w/ the time error message. I have checked the allowed scheduling options which are wide open. With the successful...

Have you tried copying/registering the dlls for the viewer under the generic winnt\system32 directory? I would recommend doing this as the user account having the issues. Technically you only need three to force it to work: CRVIEWER.DLL SWEBRS.DLL SVIEWHLP.DLL You could also try the...