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  1. amacqueen

    Veritas 9 - A communications failure between BE9 & Remote Agents

    Thank you very much. Hope this helps.
  2. amacqueen

    Veritas 9 - A communications failure between BE9 & Remote Agents

    Is the Tech Note ID in your message correct? I tried to find it on the Veritas sight and had no luck. Thanks in advance.
  3. amacqueen

    Veritas 9 - A communications failure between BE9 & Remote Agents

    What type of tape library are you using? I am using a Dell Powervault 120T autoloader. I haven't noticed a correlation between the time of failure and loading new tapes. More information would be great. Were you able to solve the problem.
  4. amacqueen

    Veritas 9 - A communications failure between BE9 & Remote Agents

    I have had EXACTLY the same issue. NICs and Switches have be set up as Veritas recommends and still the errors continue. Strangest thing is that as I think was mentioned, that the error floats. On one backup Server 3, Drive D might show an error, the next night Server 3, Drive D will be fine...
  5. amacqueen

    Exchange 2000 backup - BE9 Problem..

    No- There is another patch only available if you call Veritas. I just checked and it is still not available on the support site.
  6. amacqueen

    Exchange 2000 backup - BE9 Problem..

    I was having the same problem. Called support and they forwarded a patch for the remote agent. They indicated that it would be on the site in the next couple of days. Hope this helps.
  7. amacqueen

    Event ID 12002

    Thanks to all. The M drive solution with Outlook Express worked like a charm.
  8. amacqueen

    How can you disable the "estimating" phase of backup job?

    HI, Modify the job, go to job options\operation and check the option "Disable File Estimation" resubmit the job.. cheers speshalyst
  9. amacqueen

    Event ID 12002

    I am having a similar problem. The user is unable to delete the message that is being referenced in the event. I have been unable to find any reference on how to remove a corrupt message from the mailbox. Anyone have any ideas?
  10. amacqueen

    ARCserve Exchange Agent

    If you have not installed the NT\2000 agent on the Exchange server, you have to isntall it... cheers speshalyst
  11. amacqueen

    Restoring Mailbox from Brick Level (ARCserve 2000)

    Does the restore screen show "Exchange Brick Level" or just the IS.. If it is just the IS, then you'd have to restore the entire IS to get back the Mailbox. cheers Speshalyst
  12. amacqueen

    ARCserve Exchange Agent

    1. Add the Exchange server under the client agents using "Host name resolution" 2. You need to backup the brick level to be able to restore a single mailbox cheers speshalyst
  13. amacqueen

    "privilege not held when backup jobs start"

    What are you logged in as, when you try to run this job.. And.. check the ARcserve server admin and check if it has the same user account as the one you are talking about. cheers speshalyst
  14. amacqueen

    Restoring Exchange to a different server

    Hi, Read thru these papers... Exchange 2000 Server Disaster Recovery Technical Papers · Exchange 2000 Server Database Recovery http://go.microsoft.com/fwlink/?LinkId=6273 · Mailbox Recovery for Microsoft Exchange 2000 Server http://go.microsoft.com/fwlink/?LinkId=5216 · Back up and Restoring...
  15. amacqueen

    Unable to connect to servers for backup job

    Hi, First of all YOU SHOULD NOT BACKUP THE M:\ as per MS. This might give you lotsa problem at the worst corrupt the Exchange database. Refer Q298924 The M: is just a virtual container with pointers. If you have to backup the Exchange mailboxes you need to install the Exchange agent on...
  16. amacqueen

    Throughput - What should it be?

    Ok. If that is the case then here is my issue. My current backup process runs from 6pm to about 4am. Exchange IS and Brick takes about two of those hours. I am planning to dramatically increase my exchange system storage so if the current throughput stays the same, the exchange backup could...
  17. amacqueen

    ArcServ2000 AntiVirus Conflict?

    ARcserve 2000 works with pretty much all the AV softwares. it should work best with their own AV, InoculateIT\Etrust Try stopping the AV and check if all is OK. Set the AV to scan the incoming direction only.. Hope this helps Cheers Speshalyst
  18. amacqueen

    Throughput - What should it be?

    Sorry forgot to add that I am running Arcserve 9. However, prior to the upgrade, I was getting similar throughput and had already applied the patches you suggested. Other suggestions? amacqueen
  19. amacqueen

    AS2000 Database Empty for Restore - huh?

    Problem solved!! :) Here's what I've done based on the previous posts:- Restored by Session - as I couldn't drill down, I highlighted the full Session tab and pointed at another drive. All data restored successfully to target directory. Still nothing in the database. Database Corruption -...
  20. amacqueen

    Throughput - What should it be?

    Can anyone give some guidence with respect to the mb per minute that Arcserve should be delivering. Here are the installation specifics: Dell Powervault 120T DDS4 external connected to Adaptec 29160. Server is Dell 1400SC 1ghz with 1gb of memory Local backup is off a Dell PERC with 128mb...

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