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Bob, I actually, out of frustration, did the manual cleaning of the drives today. I waited and the tapes didn't automatically eject. I think this could be causing the 98 error I'm getting when the next next drive cleaning needs to be performed. Can you shed some light on this?

To update you, when the name changed, so did the function. They decided to turn on the Windows Firewall. When I asked them what changed, nothing, just the name. SE couldn't turn the firewall off so I had to put port exceptions in the firewall. Thanks for your help, smwoodcrafts

But we're not using DNS, We're using Hosts file entries. Do you think this could be causing a conflict?

I was backing up a group of 5 servers in our DMZ. One was giving me problems, but a uninstall and reinstall of the client and an entry in the hosts file fixed that. Now they decided to change the name of one the the servers. The IP wasn't changed. I had our network engineer change the name in...

I haven't found a solution to this, so I edited the policy to use the active node directly and not the cluster name until I could find a solution. Now, during the backup window, the job runs several times. Please help, smwoodcrafts

We are having a problem with a cluster backup after a failover. Here are the particulars: Cluster running 2003, 2 servers, active-passive, on DMZ, ports open on firewall, Hosts files on both boxes were edited to include master/media server. Master/Media server running 2003, Hosts file edited...

I am still having the problem but, looking into it further, on the two that are failing it appears that vnetd isn't open on the client server. At least netstat shows they aren't listening to port 13724. Not sure where to go from here. Please help.

Ok, I just can't see why this isn't working. Here are in the details. I have 2 clients in our DMZ that need to be backed up. The clients are running Windows 2008 and have the client for 2008 loaded. The master and media server is listed and the Hosts files have been modified with the master and...

HELP! We just got cleaning tapes in and our drives haven't been cleaned in a long time. I put CLN barcodes on, created a barcode rule and inventoried the box. The cleaning tapes showed up and I right clicked one of the drive and chose to clean drive now. It picked one of the tapes I put in and...

I have loeded it on a few clients now and kept an eye on space. I loaded the client on D: and it still used about 180 Mb on the system drive.

Never mind. I had a brain fart and wasn't thinking. thanks

Why would tapes put in and inventoried not show up in a tape lists report? I put 4 tapes in our library and did the inventory. Everything went fine and all 4 tapes showed up in the inventory. However, when I do a tape lists report, 2 of the tapes don't show up. What are some reasons this would...

I'm kind of new to this and need a little help. We have several clusters to backup, but one is giving me a little problem. Two servers are clustered and when node1 is active, one of our policies ends with a 71 error. The folders we are trying to backup are shared, but reside on a drive on the...

The computer I was worried about had 198 MB on c:\ so I installed it on d:\. I still ran into a problem. After install, there was only 14 mb left on c:\. This is not good. I tried to uninstall and couldn't. the error message read there wasn't enough disk space to uninstall. I am at a loss. What...

I need to load the client software on a number of Windows clients with very little disc space. I need to know what the disc space requirements are for the client installation so I don't cause a problem and I can't find it anywhere. Can someone help me please? Thanks, smwoodcrafts

I was told we are but don't know how to check. The only filters I see in the job if to filter out *.fl files but those are showing up in the backup. Go figure. I don't see any messages in the job log, but it's set up for log summary only. should I change that? smwoodcrafts

I inherited our ArcServe problems and while looking through one of the backup jobs, backing up a Domino server, I noticed that none of the *.nsf files are being backed up. I'm not sure what to do. What shoudl I look for?

Help! I had to do a restore from one of our ARCServe servers that was actually from a backup job in another ARCServe server we have. We are running 11.1. I merged the database and proceded with the restore. Everything seemed to be going along fine, but the job showed incomplete. I looked at the...