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have u created v lans on the cisco switch. u need to have ur elan either in separate switch or in separate vlan. Also check for port settings on switch. U need to ahve switch as 10mbps and halfduples. Check for the broadcasts on the switch. broadcasts shd not be forwarded to elan port. just...

u can use only following statements with cal anandon event. IF-THEN-END-IF ! IF-THEN-ELSE-END-IF ! QUIT ! WAIT ! LOG ! SEND INFO U cant use execute section command. Hope ite helps. Regards panky

since u r using htd, what is the cls setting for forward on busy and no answer. It shd be FBA and FNA. Is the call pilot mailbox created for the user? Dial the call pilot number manually from the phoen to check if u r able to access that. Regards panky

depends what signaling u use. nrmal DTMF wont pass clid. But r2mf will. but r2mf is very slow and almost obsolete. Choice is urs. Regards panky

check the logs(even browser) to see. if someone logged in and tried to change the skills manually. u never know, what people do and think. Regards panky

try removing the server from wc and adding it again. Also what PEP level u have for wc. Regards panky

how abt creating a group hunt. Having the first number as 4020 and second the number of ur back up IVR. If the first does not answer call will go to second. not sure if this will work. still u can try, my 2 cents Regards panky

do u get any error on the pbx saying some problem with itg be4 the card goes down. Regards panky

hi kenvegas, The TMDI card can be used as both ISDN and non-ISDN. May be ur switch is using the TMDI as non-isdn (i.e. TDI) But both required d-channels for PRI. PRI requires a separate d/b or msdl card while TMDI only requires s/e licesnse. Just my 2 cents Regards panky

u can apply client side rules to the call pilot inbox. in the settings elect the voice mail is delievered to your outlook inbox and then oice mail will be treated like any other mail. Regards Panky

if my primary source goes down, what effect will it have on my active calls , assuming secondary reference is configured. Regards panky

and you will need router also. if it is on different network, and depends what connectivity u are having. if u can have a utp then layer 2 switch like baystack or cisco 3540 or 1924 will do. but u will require routers if u are using diferent ip networks. Just my 2 cents Regards panky

when ur daily routines in meridaian run. it may be because of that. regards

try using the registry clean utility and try to install from local administrator to c if it works. Regards panky

what printer and driver u use. does it print well from other applications like word,excel. try using a inbult windows printer driver. reinstalling the client and updating the sp at client. hope it helps cheers panky

u can use third party tool like crystal report or excel to craete your own report

u will require a dialer. symposium alone cant do it. few of the things can be achieved by the compbination of symposium and call pilot. Regards panky

what PEP level and service pack for windows u have. does ur client boots or the server try the latest pep Regards pankaj

hi, You can have clid on the DTI. All you need is R2mfc signaling. You need to order the same to service provider. Points to note:- This is very old signaling and very slow also. Be ready the call will take 5-10 secs to complete. Do check whether your option switch supports the R2mf...

hi, i have done the interfacing but not with the IVR u mentioned. All u need to is configure the LSE1 as 30 analog phoones. Make them member of an ACD.and give the position ids and DNs to ur IVR guy. If u use SCCS, then acquire them in SCCS, craete corrosponding login ids for these 30 ports...