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  1. scaine

    Meet Me Feature Security Loop Hole

    MeetMe in Call Manager is a conferncing option. Instead of initiating a call then dialling out to add in particpants, you simply define a MeetMe extension and everyone dials that extension to be automatically added to the conference. The first person to dial the meetme extension must...
  2. scaine

    Meet Me Feature Security Loop Hole

    Dont' think so B0bby. Meet me is completely open. You might want to look at Cisco's Conference Centre application, which adds a lot of value to MeetMe/Ad-hoc conferencing. Good luck.
  3. scaine

    cisco logo ?!

    Never heard of a logo in the background before. Is this a 7970 phone you're using - one of the new colour ones? There's no logo present (other than during boot up) on our 7960 phones, nor on the 7940. I don't use 7912's. Maybe this is a CCM 4.0 thing - we're using CCM 3.3.4.
  4. scaine

    Question!!!

    We use DataTrack Eclipse software which works very well for BT circuits (in the UK). A bit more effort to get it working on other tarrifs though : http://www.dtrack.com
  5. scaine

    Administration Guide

    You can also use the many documents on the Cisco public documentation site : http://www.cisco.com/univercd Hope that helps. Good luck.
  6. scaine

    Reseting 7900 series IP phones

    How do you password protect a phone??? And why?
  7. scaine

    Direct pickup, Individual pickup

    I don't recognise those terms. What is "key system working"?
  8. scaine

    Direct pickup, Individual pickup

    Yep, that's one of my biggest bug-bears about CCM. Why can't a line be member of multiple pickup groups? We have secretaries who have to pickup over 9 team's worth of phones. However, since those teams are in individual pickups, the secretaries would have to memorise all 9 group ext numbers...
  9. scaine

    Direct pickup, Individual pickup

    Call Manager is versatile enough to pickup from a selected phone - you have to put all the phones into a group pickup, then use the standard "pickup" feature. This means that you can't selected which of 2 or more ringing lines you want to pick up. The only way round this (if there are a small...
  10. scaine

    Placing Call Manager 4.0(2)a behind Cisco Pix or Checkpoint Firewalls

    I reckon statically NAT'ing your CCM on the Internet is simply asking for a world of pain. Keeping CCM secure on a LAN is a handful - making it publicly avaialble on the Internet would be a real headache. For internet based softphone operation, you're better off looking at some kind of client...
  11. scaine

    Recording live voice calls

    Aye, it's true - Nice and Witness are the big boys out there. I remember a linux program which did the same thing - basically just a packet to wav assembler. It's delightfully called "Vomit". Maybe worth googling that to see if anyone has taken this little app further - it was no more than a...
  12. scaine

    Unity & Voice Messages

    This is for Unity 3.1.4, but I'm pretty sure that this hasn't changed up to Unity 4.0.4. Go to the desktop of your Unity server and run Tools Depot. There should be a tool called "Advanced Settings Tool" - launch this app. Look for an entry called "Change Default location for UnityMTA...
  13. scaine

    CallManager and IP Phone Network Communication

    Here's a document describing how to add Option 150 to your DHCP server (either Cisco or Microsoft DHCP). http://www.cisco.com/en/US/products/hw/modules/ps2797/products_tech_note09186a0080093fbe.shtml Most installations will put the Call Managers in one segment, the phones in another and the...
  14. scaine

    Direct pickup, Individual pickup

    What do you mean by "Direct/Individual" pickup? Terms across various PBX systems are often used in different ways. Call Manager features pickup and group pickup. The first, you create a group of users who can pickup each others ringing phones with a single soft-key. Group pickup is similar...
  15. scaine

    Recording live voice calls

    You should also look at the Witness system - ContactStore 7.2. We've been using it for the past year. It was pretty unreliable until 7.2, but so far around 6 months without a problem (touch wood!). Cost for a dual-resilient system based on 70 channels of PRI over 3 circuits was around £60K...
  16. scaine

    2600 Router with POTS lines

    Thanks, Congogrey, that's what I thought. However, any idea of the command's required to actually configure this on a 2600? I've done very little IOS gateway config, so this is a little out of my league.
  17. scaine

    2600 Router with POTS lines

    I'm going to be rolling out a 2600 router configured with 8 POTS lines all wired up to various FXS ports (I'm getting the HD-Voice with 4 FXS and an 8 FXS expansion module for it). Here's our config : - Call Manager 3.3.4 SR1a - 2600XM router with 12 FXS ports wired to around 9 POTS lines -...
  18. scaine

    Missed Calls on shared lines

    csal, I think you have to run things the way you're already doing, at least certainly for the other team's phones in the banks of 6. As far as the main line goes, a hunt group may be your best bet, using the new CM4.0 feature of "Broadcast Ring". That way, you add the various staff members...
  19. scaine

    Intergation with Meridian PBX

    Nah, sorry Wayne - like I say, names weren't too important for us. And just as well - CM3.1 didn't support QSIG and the Mitel SX2000 would only do DMPSS as far as I can remember. Even so, we sold our Mitel with the building when we moved and I don't have access to it anymore. I see from your...
  20. scaine

    Intergation with Meridian PBX

    Yep, we did CM3.1 to a Mitel SX2000. It was very basic though - just an E1 link between the two and some basic routing. We didn't try any kind of QSIG signalling or voicemail hookup, since it was just a stop-gap for the transition from Mitel to Cisco, but it worked okay for the 3 months it was...

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