Well what I got back from provider is that the 1-800 number is sent through the DMS Switch and comes back as another 4 digit number which I was told is a DNIS number. THIS number is then sent to our PBX.
Maybe it be best if they just kept with the last 4 of the origional 1-800 number? But on...
There is one 1-800 number that our company utilizes. I know the DNIS number that is sent back to us by our telephone provider. I put that number into the OUTSIDE CALLS trunk and have the calls transfer to a local extension. I can make all other incoming calls work well except the 1-800 number...
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