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Does any one have a link for this performance assessment tool? I have googled to no avail ;-(

Multiple ARCserve2000 SP4 + hotfixes Reinitialise database every 10 days or so due to corruption. Many brick backups fail with RPC failure - RPC restart cures. However, I have noticed the following~: HKLM\Software\ComputerAssociates\ARCserveIT\DSAgent\CurrentVersion\agent\dbaxchg2\Es...

I managed to find the KB article at http://www.robertmoir.co.uk/win/ShadowCopiesFAQ.html To cut a long story short, if you have your information store on your operating system volume you are going to have to either move the information store onto another volume or set up two backup jobs so that...

Try erasing the tape and then formatting it. You should be able to do this while the job is still running. (Sometime the tape is 'expired' and reformatting it gives you the chance to set an new expiry date) In my experience the post SP4 hotfix for this issue made no difference. We get lots of...

Thanks for the posts. Corruption of the Information Store has been identified by ESEUTIL /G. Fortunately we do have a copy of the database prior to running ESEUTIL /D for the defrag. Not sure about the wisdom of running 10 days of transaction logs though! I think the lesson here is to check the...

Posted in Exchange 2000 & ARCserve2000 forums ============================================= Hi All, Error occurs when backing up Information Store. System is Win2k with ARCserve2000+SP4+Hotfixes NOTE: This apparently undocumented error has only occured after migrating mailboxes (there & back...

Posted in Exchange 2000 & ARCserve2000 forums ============================================= Hi All, Error occurs when backing up Information Store. System is Win2k with ARCserve2000+SP4+Hotfixes NOTE: This apparently undocumented error has only occured after migrating mailboxes (there & back...

Thanks Speshalyst. We haven't had any 'failed to create profile' errors. Am I right in assuming this has nothing to do with the RPC agent hanging? Cheers, Ourcup.

Hi there, According to our contract support from a non-CA company, CA advise there are known issues with the RPC agent for Exchange if the first 3chars of the user id are not unique. Has anyone heard of this? Regards, Ourcup

Hi, I am currently evaluating BackupExec9.0 with Exchange option. I have performed a successful FULL backup of exchange but coming from ARCserve I am confused by the overall architecture of BE. The Exchange Agent has been installed on the 'media server' aka backup server - the remote agent...

Thanks for that. We do have separate device configuration groups with specific tapes allocated to the different jobs (Exchange/Data)- but have not specifically allocated each tape device to certain groups - unfortunately the monday job is still running at the moment but I should be able to check...

Hi there, We have a friday/weekly backup of about half a terabyte running onto 5 tapes. The Data and Exchange (IS 85GB & Brick 45GB) are split into two separate jobs (with 2 associated device groups - 3tapes for data/2 for exchange) The trouble is the Brick level backup alone takes upto 21...

The root cause of the problem is, that both the Array Controller and the SCSII board where the Tape device is attached to, switch back to narrow SCSII mode when there is high load on the bus. This especially happens whilst taking backups. We have the same issue with the backups not being able...

Apparently ARCserve doesn't like not having to create the pathname...manually creating new path G:Ms Exchange DB\First Storage Group\Heavy Users Mailbox Store\ still didn't work however, copying a broken db from the recycle bin did allow the restore to complete however (though still issues with...

Application log shows "Source: ESENT :Category:Logging/Recovery:Event id: 454 :Description:services (288) Database recovery/restore failed with unexpected error- 515 Have tried with & without the following agent options: Apply existing logs Databases are configured to allow overwrite All...

Hi there, e8603 failed to write to database (DBNAME=First Storage Group\G:Ms Exchange DB\First Storage Group\Heavy Users Mailbox Store\priv1.edb EC=Backup Agent Error -- (309) &quot;Can not open restore file&quot;) Unable to find this error documented <shrug> ------- Running ARCserve2000...

Hi, Has anyone used the MSDE version of SQL instead of the full server version? Can it be done? I'm hoping the answer is no - we're pushing for Backup Exec due to many reasons, but the relevant problem to the MSDE enquiry is the VLDB database corruption caused by ANY backup failure with ANY...

After a job crash on the local ARCserve\C:\~\DR The next day there was no backup for anything using the client agent. A 'modify' of the job showed no agent configured. Has anyone else experienced disappearing agents? ARCserve SP4 + hotfixes.

E8608 Failed to Enumerate..(355) Exchange HrESEBackup Prepare failed Still able to run a manual Info Store backup but it can't be healthy. Only resource I have found is the Japanese CA site: www.caj.co.jp/resources/as2k/tec/as2k21010243.htm Arcserve2000 SP4 + cumulative exchange hotfix

QO20824 AFTER CRASH, PREV RUNNING JOBS SHOW ACTIVE (ASCORE.DLL) QO22840 EXCHANGE CUMULATIVE BRICK LEVEL UPDATE (Dbaxchg2.DLL) QO19666 FIX REGISTRY KEY HANDLE LEAK (aslog.dll) QO27941 ARCSERVE CAN NOT RECOGNIZE NEW INSERTED MEDIA (asbackup.dll) QO23827 LOCAL BACKUP JOB HANGS savcfg.dllQO27928...