Thanks all for your help. The issue could not be resolved by MS or Dell. However, there is a potential fix covered by MS Knowledge Base article Q308402: http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q308402
when i start my computer, the system halts. the window titled "lsass.exe" gives the message that "when trying to update a password, this return status indicates that the value provided as the current password is not correct." this process repeats if uninterupted.
I believe...
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