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  1. riggsme

    EC500 Busy Indicator

    Definitely a solid low tech option.
  2. riggsme

    9640 without dialtone allows menu navigation

    Thanks ToAvaya, It seems odd that we experience it on very few phones.
  3. riggsme

    EC500 Busy Indicator

    One of our administrative assistants would like to see when her exec's EC500 is activated. Is there a way to program a busy indicator or something like it, to the admin's phone?
  4. riggsme

    9640 without dialtone allows menu navigation

    We have installed approximately 600 9640's across our network, running CM 5.2 on S8720. Most of the phones are in the US, some internationally. Firmware is 3.11. From time to time a phone at HQ will partially lock up. It will not ring or give dialtone, but will allow you to navigate through...
  5. riggsme

    SNMP traps from G430

    Maybe no one is sending SNMP traps, but here's what we came up with that is now working: Log in to your G430 then type the following: ip snmp snmp-server community read-only <g430trap> read-write <g430trap> snmp-server host xxx.xxx.xxx.xxx traps v1 g430trap Where <g430trap> is the community...
  6. riggsme

    SNMP traps from G430

    Does anyone have step by step instructions on how to set the G430 to send traps? We're running an S8720 with CM 5.2.1. The G430 docs have commands, but no clear steps to get the job done. Thanks, Mike
  7. riggsme

    One-X Communicator and LDAP

    Dufus, Thanks for the help. Will look at ARS dig conversion.
  8. riggsme

    One-X Communicator and LDAP

    But our enterprise LDAP Dbase has both the 10 and 5 digit fields in it. There has to be a file with a pointer in One-X that tells it which LDAP field to look at for dialing.
  9. riggsme

    One-X Communicator and LDAP

    We just connected our One-X Communicator to our Ldap directory. It looks up names well, but for internal calls, the Communicator routes calls with 10 digits across PSTN vs 5 within CM . I'm looking for the location of file with attribute mappings within One-X so I can use the "ext" field vs...
  10. riggsme

    G700 Ethernet ports &quot;no link&quot;

    I'm building an S8300/G700 stand alone switch and have installed CM 4.0.1, configured the server, can access CM from ASA on the services port, and have updated the firmware. Here's the rub, when I plug one end of my crossover cable in to the Ext 1 ethernet port on the G700 and the other end to...
  11. riggsme

    Unregistered G700

    SJF, I passed along a star for your help. I re-ran the wizard and up came the G700. Thanks again! Mike
  12. riggsme

    Unregistered G700

    cduff, S8300 Media gateway looks like this: MEDIA GATEWAY Number: 1 IP Address: Type: g700 FW Version/HW Vintage: unavailable Name: PensacolaG700 MAC Address: Serial No...
  13. riggsme

    Unregistered G700

    I'm banging my head against a wall attempting to figure out why my G700 won't register with an internal S8300 running CM 3.1.2. Any help would be appreciated. Here's my G700 config Last octet of IP addresses: .90 - P330 .91 - S8300 .92 - MGP .93 - Voip .94 - IA770...
  14. riggsme

    VoIP between S8300 and S8700

    We have multiple stand alone S8300's in G700's out in field offices which are connected to our WAN via Frame Relay. Currently, we only use the frame relay for admin. We'd like to start making calls between the S8300's and our S8700 at HQ. We're using CM 3.1.2 No overlap in dialplan. Request...
  15. riggsme

    Merlin Mail Personal Operator

    That easy, huh Jim? Thanks for the help. Mike
  16. riggsme

    Merlin Mail Personal Operator

    Not sure of my Legend Version, it is at a remote site, nor do I the version of my Merlin Main. I am positive it is a Merlin Mail. My Question: Can I set a personal operator from each mailbox for a caller to route out of the mailbox to an extension I set? I don't seem to be able to find where...
  17. riggsme

    Coverage path to Attendant on night service

    My reply is too late for ewaaijenberg, but someone will search for the LDN/Night Service issue again soon because it is not a standard fix. My company just got this working for a customer downtown. Here's how it worked: LDN=4100 Hunt group ext=5553 AudixAutoAtt/Nightservice mailbox=5555 We...
  18. riggsme

    Octel Msg 2000

    I'm working on an Octel Messaging 2000 and need to make an announcement mailbox. The documentation says it can be done, but does not tell me how. Anyone know? Do you know how to repeat the automated attendant or change the &quot;0&quot; out extension? Thanks for any help. Riggsme
  19. riggsme

    Auto Attend Call dropped

    Pjolly, I've made sure extensions to which I'm trying to transfer have Voicemail and are &quot;senders&quot; in calling group 30. It seems there are a lot of little things not working. I don't seem to be able to remotely access the switch with someone transferring me to *10. It won't take...
  20. riggsme

    Auto Attend Call dropped

    Hi, I have a couple of questions: Does anyone know why my Auto Attendant on a 2.5 Magix Messenger w/ Magix 7.0 would drop calls after the caller dialed in an ext and the AA tells the caller &quot;your call is being transferred&quot;? It hangs up right after that statement. A difficulty that...

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