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  1. BillHicks

    Create a new JSC user?

    You have to link the maestro account to a Framework administrator. The JSC authenticates against the TMR and allows you to launch the JSC console. That's the only authentification it does at the Framework level. Access to Maestro objects are still managed in the Security file as in earlier...
  2. BillHicks

    Netbackup Backup Reporting

    I'd like a copy of this too please. billhicksrip@yahoo.com Many thanks.
  3. BillHicks

    Arcserve2000 remote manager stops tapeengine on older ARCserve servers

    From what I've found.. An Arcserve 2000 Browser will nuke the tape engine on... Arcserve 6.61 (Any installs not running SP2A) Arcserve 6.5 (NT All versions) Arcserve 6.0 (NT All versions) Wonderful huh? We've had to set aside 2 PCs simply to monitor our network. One running an Arcserve 2000...
  4. BillHicks

    Event ID: 7229

    Please follow the following procedure. - Find the file Dsconfig.exe in the computer where arcserve is installed. - Then click on configure button here please select mailshots under the network tab - protocols to discover and as well as protocols to reply. - The restart the server...
  5. BillHicks

    Recovering a remote machine without the DR option

    Actually, just ignore the above. My brain is switched on now. :)
  6. BillHicks

    Recovering a remote machine without the DR option

    Hi. We recently had to recover an Arcserve host machine and followed CA's instructions at http://support.ca.com/techbases/asnt/16046.html and after editing the registry to allow for active files the box came back up OK. The readme points out that active files on remote machines are always...
  7. BillHicks

    SP3

    HI, AS2000 has SP4.. dunno if it is a typo.... you can apply sp4 without any preceding patches cheers speshalyst
  8. BillHicks

    Event ID: 7229

    Hi, This should not be of much concern... is this stopping your backups??? Are you traversing a Firewall??? if so open ports 41523\41524 cheers speshalyst
  9. BillHicks

    can't see exchange agent in backup wizard tree

    HI, Maybe that could be the problem.... is there a way you can check if it works on the ARCserve server...??? Speshalyst
  10. BillHicks

    Managing several different versions of Arcserve

    Hi. Can somebody please offer any advice on how to manage various release levels of Arcserve preferably from one browser? The majority of our NT servers run Advanced edition 6.61 SP3 but we also have several boxes running older versions i.e. Single Server 6.5, Enterprise Edition 6.0, Workgroup...
  11. BillHicks

    Error E8604 / 331

    You can backup the storage groups and the brick level in the same job. when you say the sotrage groups backup fin on their own... what security are you using then??? when you submit your daily jobs, check if the security information is correct. use domainname\username... cheers speshalyst
  12. BillHicks

    Saving Job Summary/Detail to a Text File??

    Hi, This is how you do it... do to start\setting\printers\addprinter Next select Local printer on the screen "Use the following port" scroll down to the bottom and select File : Print to File Next Next Enter Printer Name E.g Fileprint Do not set this as the default ptinter Next Next...
  13. BillHicks

    AS2000 Database Empty for Restore - huh?

    Bluechips - followed the instructions C.A. gave you and they didn't work for me either. This is driving me bats. The Activity Log shows all the output from the job - everything looks fine. Job successfull..etc. From the Database screen and clicking on the Media Records View I can see my last...
  14. BillHicks

    AS2000 Database Empty for Restore - huh?

    I did do a scan and then a merge and still the database is empty. The only new twist to this installation for me is that its on WIndows 2000 Advanced Server. I've installed AS2K many times on NT and 2000 before with no problems. Does anyone else run Arcserve 2000 on Windows 2000 Advanced server...
  15. BillHicks

    Backing up a BDC

    Hi, Running AS2K Advanced edition but having difficuly backing up our BDC's with it. I keep getting 'Unable to backup file as it is in use by another process' messages on files like wins.mdb, dhcp.mdb etc. It screws up my backups as they always finish incomplete. Can anyone recommend a method...
  16. BillHicks

    arcserve backup speed < 25 mbs

    You dont mention what software or kit you're using but I had a problem solved for me that may assist you. I've installed NT Arcserve2000 and 4 NT Arcserve 2000 Clients connected via ethernet and found the fastest throughput we could get from the clients is 1MB/Min which is completely unusable...
  17. BillHicks

    tape sessions

    Bit vague. NT or Netware?
  18. BillHicks

    How do Ops know to load the next tape?

    Ok - this is how you do it. This is a messy way but it works every time. CA documentation is not very good. :P 1) Start Cheyenne Alert Notification Service 2) Go to Start->>Programs->>ArcserveIT->>Server Admin. Go to config and hit the Alert tab 3) Add these strings... next tape...
  19. BillHicks

    Tape request notification?

    Ok - this is how you do it. This is a messy way of doing it but if you want a dependable way of doing it, this method works every time. CA documentation is very bad. :P 1) Start Cheyenne Alert Notification Service 2) Go to Start->>Programs->>ArcserveIT->>Server Admin. Go to config and hit the...
  20. BillHicks

    Error E3511 EC=-1 unable to begin DB backup (EC=-1)

    Job 2 is adding to the database at the same time Job 1 is trying to back it up so getting conflict errors. Take the 'Always backup Arcserve Database' option away from Job 1 and Job 2 will be able to back it up with no problems.

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