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I have a customer with a MICS system behind Centrex lines. They have multiple other sites connected with the Centrex (it is a school system). They want to add auto attendant in the admin bldg (not full voice mail, just call handling). Can Call Pilot or NorstarVM be setup to transfer to...

You would need to be able to do 3 way calling and the feature is not available on the T1 circuit.

I have a customer who bought a bankrupt business and the BCM that was in there. We have set up the BCM and it is functioning fine (I am more of a Norstar tech, but I am learning). Problem is, their headquarters is on another phone system entirely, and they are looking for the best way to...

OK, guys. I appreciate the input, and understand what they are looking for. Now for the follow up questions. Is there another way? We are talking about a brand new 200 pair cable on a school campus that will have nothing in service until we are finished. There is no cutover, no working...

I have an upcoming project where we are splicing and extending a 200 pair OSP cable. Part of the spec calls for "OSP voice cable shall be tested, end to end, using a gang tester to verify continuity, polarity, and wire-mapping." What the @#%$ is a gang tester? I have a meg-meter and a Fluke...

CRooter- I know that most of this thread is about California, but I can share some info on the other side of the country for you. I work as a telecom guy in Rhode Island. Here, we have a separate group of licenses, with their own test, and an inspector who travels around and can check anyone...

One other method of installation that has not yet been mentioned is to use a tight buffered, armored cable. The metal flex allows for protection, it is an orange color (high visibility in a ceiling), you get to pull the cable and conduit all at once, and since the cable is tight buffered, there...

Awesome. Thanks. I'll let you know how it works. Randy

Thanks for the replies. I am familiar with the horns and can find the right product. I am unfamiliar with the program settings that need to be changed. It is a strange one. They have a tip/ring guy who moves crosswire and does some programming. They also get some programming from the...

Greetings, A guy I know does work in a large industrial manufacturing plant that has a Definity PBX. There is one section of the plant with 4 digital extensions, each of which has a call appearance of the other 3 phones. This way, when one phone rings, they all ring. (I am a Nortel guy, I...

Cofeeadict- Try atxnetworks.com. There is a section with white papers and one pdf file about CATV/MATV design fundamentals. It may take reading it through more than once for some of the concepts to really take hold. If you have the ability, go to a seminar by a manufacturer. I attended a...

Youcandoit, yes you are correct, outdoor rated cables can enter the building only 50 ft before being terminated/protected. After that, they must conform to the interior building space requirements, i.e. plenum rated if the celing is a plenum. However, riser rated cable is allowed within a...

OK, thanks everyone for the replies, and I apologize for any sarcasm (youcandoit). Perhaps a little more info will be helpful. The cables were existing in a building that is undergoing a complete renovation and were pulled back into the manhole and capped until the new MDF is ready. The EC...

Sorry, .5 hardline. Read the wrong thing. Randy

Well,gee thanks....I guess. The job can't and won't go to someone else. We will be doing the pull within 2 weeks, and perhaps I am being positive, but I feel that we can do it, pun intended.

Chad Can't be of much help. I have only seen the product and thought it would be helpful. We do not have a need to use it at this time. Randy

OfficeSlave- Try this product to track hours for your construction projects http://www.exaktime.com/howitworks.asp It is a timeclock that workers attach to a JOBOX and use to clock in and out. No timesheets. Randy

I am working on a project where we have to pull cable from a manhole into a building through approx. 130 ft of new 4 in. conduit. The cable that needs to be pulled in is 200 pr telephone, .75 hardline and 36/12 fiber. We have experience in pulling through conduits, manholes, etc., but this one...

I have a customer with a MICS and a Flashtalk 4 port. The Leave Message feature (980) has stopped working. One of our techs went out, did **XFTEST and disbled the 980 code. What steps are needed to restore this? I have not seen this problem before. Randy

Guys, perhaps I should clarify the question. I am not new to the telecom field. I am an experienced technician with almost 10 years of service. I have been involved in all aspects of the biz. from service, installs, structured cabling, purchasing, etc. We are becoming more involved with...