Search results for query: *

Did you ever get this working as we have experineced the same thing - the 'Status on no answer' doesn't seem to work - the phone rings forever

Does anyone know how I configure the voice mail of a hunt group to allow a reception breakout when pressing zero? I do not see that option on the voice mail tab of the hunt group like the one in the voice mail tab of users. Thanks

We have a phone (Ext #1) twinned to a mobile extension (Ext #2) Ext #1 has a hunt group enable button to use to enable and disable the extension from receiving hunt group calls. Is there a way to perform this same action on Ext #2 - enable and disable the primary extension (#1) into and out of...

I have noticed that on Version 4.2 that the user buttons on the 4620 phones are grayed out (like the extension is in use) when the user for which the button indicates is logged out. Does anyone know of a way to stop this action from happening - we do not want the extensions to appear to be in...

Does anyone know if the 'Post Dial' action in VM PRO 4.2.30 will no longer allow short codes? We use to use a short code of *108 that would dial our external paging system and play a wav file over it when calls were holding in queue, but this seems to no longer work on 4.2 We can't use 'PAGE:'...

Does anyone know how to give a twinned extension the ability to 'HuntGroup Enable' (and disable) the main extension? For example extension 1 is the main extension and s twinned to extension 2. Ext 1 is a member of a hunt group and has a hunt group enable button to use to enable/disable it from...

Our license for the initial VoiceMail Pro (4 ports) has 'instances' of '255' - is this correct? Other Voicemail licenses have the number of available ports in instances. For example 'Additional Voicemail Pro (ports)' has 16 or 4. All licenses indicate that they are valid The strange thing is...

The strange thing is that this only happens at night when there is no activity in VM Pro - not during the day when there is constant activity. I like the idea of resatarting VM Pro every two hours (-:) but we do have valid licenses and no restart program.

I have had an issue with VM Pro restarting every two hours after upgrading to 4.0(14) and now I have upgraded to 4.0(27) and the issue has not gone away. I am setup to receive SMTP messages whenever the VM Pro server has a critical event and during the night hours when activity is minimal or...

No, we have gotten no where .... sometimes it will kickj back in gear when we reboot the VM Pro server but other times we can reboot the VM Pro server and the IP Office unit and it STILL will not work. Then you just leave it alone for an hour and it will start working again for no apparent...

IP Office 412 with 4.0(7) AND 4620 IP Phones Anyone have any issues with calls that contains sporadic 1-second bits of silence? We are using G.711 ULAW 64K and do not have VoIP silence suppression checked. Gain is default and H450 support is None. We have incoming PRI T-1 lines for all calls...

Has anyone had the problem and possibly knows a fix to the problem .... we have IP Office 412 and Voice Mail pro - the auto attendant stops transferring incoming calls after the caller presses any option - they get the auto attendant greeting but after they choose any option (except another...

I have the exact same configuration (IP400 4.0.7 with VMPro 4.0.18)and we encounter the same problem every couple of weeks or so. The auto attendant stops transferring callers - just dead air. Sometimes we can reboot the VMPro server a couple of times and it will fix it but other times we have...

Does anyone know how to set up an extension so that any calls forwarded to another extension go to the voicemails extension? Example: ext 1 and 2 .... both have voice mail .... ext 1 is forwarded to ext 2 but if no answer at ext 2 the voice mail goes to the original extension '1'. Any way to...

Anyone know if I setup internal twinning on two extensions (say ext 1 twinned to ext 2) with hunt groups, is hunt group membership status based on the true extension (1 and 2) versus primary extension (1). In other words, can a user 'Hunt Group Enable' themselves from extension 1 and be in its...

Am I not correct ..... we are on version 4.0.7 and persons with Hunt Group membershipos are recieivng the next call waiting in queue whenever they place the first call on HOLD. They use call appearance buttons so 'Busy on Held' was not recommended. But they are placing these calls on hold so as...

We are at 4.0(7) - I see the new announcement tab options for hunt groups that allows you to customize what the caller hears. However, when the first recording is the only one set and the option after that announcement is Music on Hold, the caller is not hearing a ring tone when a hunt group...

Has anyone ever ran into a problem where dual subnets are being used (192.168.0.x and 192.168.1.x) (IP Office server is at 192.168.0.150), and phones reboot on the 192.168.1.x subnet during amerge (or even just shutting down Manager0 whil the phones on the 192.168.0.x subnet are not affected...

Is there a way (I assume that there has to be but I cannot find it) to access an analog trunk directly from a 4600 telephone? i.e. We have an analog truck (204) that a user wants to directly access so that they can check the line for a telephone company dial tone and use it like a regular...

I reported this to the webmaster a couple of months ago but got no reply and it seems to still be broken. It used to show results from very old messages but now I get nuttin'