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  1. wabe-hk

    The CDR issue of hipath4000

    Hi, I have followed your suggestion and patched it. I will observe it in the next two days to see if the problem can be solved. Or restart the PBX at a suitable time. The test results will be reported to you after completion Thank you very much ！ <reg-patch; TYPE = opt; REG-PATCH:OPT; H500...
  2. wabe-hk

    The CDR issue of hipath4000

    Hi,sbcsu: Thank's for your reply, I have try the AMOs you posted DIS-ZANDE:OPTFEA,ACTFLAGS; CHA-ZANDE:OPTFEA,A,193; Not applicable to Hipath4000 V2.0, could you please let me know how to fix it with H4k R2.0 Thank you and have a nice day! ---------- amo display in H4k V2.0...
  3. wabe-hk

    The CDR issue of hipath4000

    Hi lisluk， Thank you for your reply. Based on your post, was the issue resolved after performing a CC switchover (from CCA switch to CCB running or CCB switch to CCA )? I checked this pbx (v2.0 with cdr issue) <TEST-DIMSU:; TEST-DIMSU:; H500: AMO DIMSU STARTED H01: CC: 98 % OF THE TOTAL...
  4. wabe-hk

    The CDR issue of hipath4000

    Hello everyone： I’ve encountered a strange issue about CDR Issue . Every day around 20:19 , the system automatically generates a CDR record with identical content ,the caller is 8005 and the same called number (this call record does not correspond to an actual call), and the call duration is...
  5. wabe-hk

    Malicious Call issu

    Hi,sbcsu Thank you for your reply！ The client is a hotel user. Sometimes some guests will complain that someone called them late at night. They need to find the number that made the malicious calls. I run RESTART;to restart adp and now the system output the correct message with amo...
  6. wabe-hk

    Malicious Call issu

    Dear Team, we need your support regarding a Malicious Call issu. We have an OpenScape 4000 V6 R2.17.0 system and now I need tun on the Malicious Call with belowAMOs: cha-cossu:type=cos,cos=10&70,AVCE=TRACE&MCIDA; CHA-FEASU:TYPE=A,CM=TRACE&TRACCO; and now the system output just like below...
  7. wabe-hk

    How to assign different internal numbers to dial 0 to call acwinIP MQ to different F keys to queue for answering

    Hello everyone， I have a client using HiPath 4000 V6 pabx system. They now want to implement the following function：the different extension numbers dial 0 to the attandent (acwinip MQ) and queue up on different F keys to ring. For example, the extension 6000 dials 0 to attandent and queue up...
  8. wabe-hk

    The phone screen displays "Call Traced" for a few seconds when answering a call. (two hipath4000 pbx connect with ECMAV2,H323 protocol)

    Hi,Moriendi Thank you very much for your suggestion. Today I went to the customer's site to make some modifications. I cancelled all the TRACE, MCIDA and MCIDM in cossu (CHANGE-COSSU:TYPE=COS,COS=10,DVCE=MCIDA&MCIDM&TRACE;E); and the fault disappeared. I have enabled this function for 5 years...
  9. wabe-hk

    The phone screen displays "Call Traced" for a few seconds when answering a call. (two hipath4000 pbx connect with ECMAV2,H323 protocol)

    Hereafter is 32234 (site A) call to 61730 (site B ) <sta-hista:search,2025-02-10/16:00; STA-HISTA:SEARCH,2025-02-01/00:00; H500: AMO HISTA STARTED H1: 15503 ERROR MESSAGES FOUND F2750 M8 N7628 MC TRACE BPB MC TRACE 25-02-10 16:39:28 ALARM CLASS:CENTRAL:024...
  10. wabe-hk

    The phone screen displays "Call Traced" for a few seconds when answering a call. (two hipath4000 pbx connect with ECMAV2,H323 protocol)

    Hi,Mr Moriendi thank you for you reply, it is all calls from A to B(any digital phone at site b) will diplay "call traced" ，but site B call to site A is OK. 61730 is the phone at site B ,the trace=N DIS-SBCSU:61730; H500: AMO SBCSU STARTED ----------------------------- USER DATA...
  11. wabe-hk

    The phone screen displays "Call Traced" for a few seconds when answering a call. (two hipath4000 pbx connect with ECMAV2,H323 protocol)

    Hello everyone I am currently facing a strange issue. Two Hipath 4000 systems (v5.0) are networked through HG3550IP H323 ECMAV2 protocol. Recently, when the PBX at site B answers a call dialed from site A, the screen displays “Call Traced" for a few seconds. The settings at both sites should...
  12. wabe-hk

    HFA AND SIP IP PHONES

    Hi, ADD-BFDAT:1,SIP&HG3530&HG3550,BCHL60&BCHL120,; //Define provisioning SIP ，HFA，IP trunk function CHA-BFDAT:CONT,1,SIP,10,,1; // allow to creat max 10 SIP phone But at the same time only 1 SIP can conv CHA-BFDAT:CONT,1,HG3530,200,,10; //allow to creat max 200 HFA phone But at the same...
  13. wabe-hk

    Hipath 4000 v5 ADP SOFT RESTART around 00:40 every night

    Hello everyone, I encountered a customer's system（Hipath 4000 v5） where the ADP has been automatically soft restarting around 00:40 am every day for the past week. I checked the runtime log, Please see attachment log.txt...
  14. wabe-hk

    lisence activation problem ACWIN 2QIP

    Hi, According to my experience, you can actually install and activate the acwin-ip lic file without using CLM. You can try the following: uninstall CLM, and then enter the license agent installation directory (the default is c:\programfiel(x86)\licensing\license agent \, first delete the files...
  15. wabe-hk

    Hipath 4000 v5 the SIP phone can not Transfer to other subscribers

    Hello everyone, thank you very much for your answers to my questions. I looked up the documentation later and found that, as Mr. Moriendi mentioned, the S0PP SIP phones in HiPath 4000 V5.0 do not support the blind transfer function. It seems that UFIP requires versions after UV7.0-SA35 to...
  16. wabe-hk

    Hipath 4000 v5 the SIP phone can not Transfer to other subscribers

    Hi sbcsu, Sorry for replying you so late. I have tested several sip software such as 3cxphone, eyebeam, mircosip, etc., sip a call to sip b and then sip b transfer to other subscribers. But nothing happened and the transfer failed.
  17. wabe-hk

    Hipath 4000 v5 the SIP phone can not Transfer to other subscribers

    Hello sbcsu, Thank you for your reply. I followed your method. executed amo CHA-ZAND:OPTLOAD; and then do a test it seem doesn't work, and the transfer still not working.
  18. wabe-hk

    Hipath 4000 v5 the SIP phone can not Transfer to other subscribers

    Hi, I Registration a software SIP subscribers in hipath4000 v5 and it can call the other subscribers but can not transfer(or blindtransfer) to any other subscribers。 I would like to ask if anyone has encountered this problem and has any solution? thank you!
  19. wabe-hk

    Hipath4000 V5 the the acd agent login sucessed but not ringing

    Dear Moriendi Thank you for your response and guidance. I tried what you suggested, deleted the extension and recreated it (without changing the physical address), but the issue still persisted. Finally, due to the urgency of the customer's request, I had no choice but to try restarting the...
  20. wabe-hk

    Hipath4000 V5 the the acd agent login sucessed but not ringing

    Hi,erveryone I need help from all of you. the issue is that on my system Hipath4000 V5,the extension 6832 does not ring when logging into any agent ID( for example id=6003) when I dail DNI NUM 6858, but other extensions logging into any agent id (include id=6003) is normally ring .Please...

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